Viktor Briffa

Level 3 support for the deployment of a common Windows 11 baseline (approx. 60,000 workstations). Diagnosis and resolution of complex incidents: application, SCCM deployment, workstation security, network traffic, baseline. Coordination of security, network, Windows baseline, and business teams during critical incidents. Definition of resolution methods and transmission to business teams for deployment across the fleet. Writing technical documentation (L3, L2/L1, users).

Key skills: Expert support, incident analysis, cross-functional communication, crisis management.

Technical referent for the design of a "Lite" version of the BPCE Windows baseline. Porting and adaptation of business packages to the SCCM infrastructure. Strengthening the security of specific workstations. Design of dedicated security packages: Secure Autologon, Kiosk mode. Preparation of network integration in coordination with network teams (internal traffic).

Key skills: Workstation architecture, security, SCCM, network coordination.

Implementation and operation of the company's Datacenter infrastructures.

Administration of Fortinet network equipment (FortiGate, FortiSwitch).

Management of Dell PowerEdge servers under VMware ESX.

Administration and configuration of storage solutions (Dell PowerVault ME5024, Synology RS3621xs+).

Project management for IP telephony solutions:

• - 3CX (Debian server hosted in Datacenter)

• - Ringover (full cloud solution)

Administration of client Microsoft 365 tenants:

• - Azure AD identity creation and management

• - Exchange, SharePoint, Teams, Power Platform administration

• - Workflow automation via Power Automate

Management of backups and data outsourcing (VEEAM).

Access and security management:

• - User VPN (FortiGate)

• - Email traffic security

Administration of IP telephony solutions:

• - Alcatel

• - Asterisk