Victoria Vicente

Gocardless: Welcome to a new era of payments. Collect one-time or recurring payments directly from your customers' bank accounts to yours. No more late payments, customer follow-ups, stress, or high fees. Cash, only cash, from one account to another.

Key Responsibilities:

- Analysis of team performance and history

- Alignment of sales objectives and Account Executives' needs with those of the SDRs.

- Design of operational and prospecting processes to support objectives and define performance indicators (KPIs).

- Team training on key areas to foster their development.

- Team motivation through gamification and setting up competitions to strengthen engagement.

- Creation of a cohesive, safe, and stimulating work environment to promote retention.

- Establishment of team values and development of a Sales Playbook.

- Implementation of communication channels between AEs and SDRs, and development of a feedback culture.

- Organization of a full-day team seminar (offsite).

- Recruitment and onboarding of new team members.

Results Achieved:

- Revenue and opportunity growth quarter over quarter.

- Team objective achieved: 160 qualified appointments per month.

- Reduction in opportunity refusal rate to less than 5%.

Revolut Business, what is it? 👇🏼

Revolut Business is a bank that offers an all-in-one financial solution for businesses.

Advantages:

💱 A multi-currency account (+28 currencies - 500 sub-accounts for free)

💹 International transfers at interbank rates (no hidden fees)

💳 Smart cards with an expense management tool

🛍️ A payment gateway for e-commerce sites

Key Responsibilities:

- Building an excellent sales team from scratch, composed of 15 Account Executives, focused on the SME market

- Developing an outbound strategy to ensure objectives are met

- Coaching and supporting the team, implementing best practices throughout the sales cycle, and creating a strong team culture

- Designing training and continuous development plans for the team

- Objective of constant growth each quarter

- Daily activity management and creation of a performance culture

- Identifying growth opportunities in the French market to help the team achieve its goals

- Recruiting new talent aligned with Revolut's values to strengthen a high-level team

Parallel Projects:

- Co-development of a new Sales Playbook

- Strengthening Sales Enablement resources for the entire French sales team

OSᵁᴾ is a human-sized digital services company, specializing in Data and Cloud professions, offering application development and migration services in SaaS mode for both large companies and startups.

Key Responsibilities:

- In charge of the company's growth activities (sales, communication, and marketing).

- Establish the commercial strategy and company positioning.

- Define buyer profiles and marketing messages.

- Definition of the commercial strategy for customer acquisition, conversion, and retention.

- Definition of the marketing and communication plan.

- Acquisition of SaaS tools for strategy implementation.

- Sourcing new opportunities