Victoria Oliveira

An organizational and management consulting firm, an expert in agility, Goood supports tech leaders and executives in improving their organization to better meet their digital roadmap.

• Design and implement operations planned in the action plans derived from the Communication and Marketing strategy

• Take charge of the entire commercial process (pre-sales - sales - sales administration - after-sales service) for the Goood offer

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• Complete online store management: responsible for the creation, configuration, and maintenance of the Shopify online store.

• Content optimization: creation and modification of attractive content for product pages, descriptions, images, and videos to increase conversions.

• Order management: order tracking, payment processing, shipping coordination, and returns management.

• Customer service: responding to customer inquiries, resolving issues, and managing return or exchange requests.

• Marketing Strategy:

• Implementation of marketing campaigns to increase the online store's visibility and generate qualified traffic.

• Management and optimization of advertising campaigns on Google Ads and Facebook Ads to increase the store's visibility, generate qualified traffic, and boost sales.

• Influencer partnerships: Establish partnerships with relevant influencers to increase brand awareness and reach a new audience.

• Performance analysis: tracking key performance indicators (KPIs) such as sales, traffic, conversion rates, and using data to improve results.