Freelancer profile translated to English.

Description

Hello, I am motivated to engage in new projects! My language skills have allowed me to work abroad in various companies. Do not hesitate to contact me for more information!

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual
Spanish
Native or bilingual
Portuguese
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Allianz
Voice Speaker at Allianz
BANKING AND INSURANCE
November 2023 - November 2023
Paris, France
I was the voice and face for a client’s advertisement in English and for an internal video representing a project.
Client Presentation Voice Entertainment Customer Service Advertising
mbm distribuidora
business developer
AGRICULTURE
May 2019 - August 2019 (3 months)
Managed B2B client relationships for an agro-food distributor, from initial contact to long-term account management.
• Oversaw stock management and coordinated merchandising strategies in partner stores to maximize product visibility and sales.
• Conducted on-site visits to assess in-store product presentation and ensure compliance with brand guidelines.
• Coordinated invoicing processes between clients, suppliers, and logistics providers, ensuring accuracy and timely payments.
• Collaborated with internal teams to streamline operational tools and improve sales support processes.
Project Management Inventory Management Merchandising Quotes and Invoicing Project Coordination
Galeries Lafayette
Customer Relation Coordinator
RETAIL (LARGE RETAILERS)
June 2017 - March 2018 (9 months)
Paris, France
Provided personalized customer service to domestic and international clients, ensuring a premium shopping experience.
• Assisted with order processing, product inquiries, and after-sales support in coordination with multiple store departments.
• Managed customer issues and complaints with diplomacy and efficiency, ensuring timely resolution.
• Supported loyalty program enrolment and promoted exclusive events to enhance customer engagement.
• Coordinated with the sales and merchandising teams to align customer feedback with in-store product presentation.
Customer Service Administrative Management Event Management English Communication