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Victor DuclouxVD

Victor Ducloux

Outsourced Digital Director | SMEs & Mid-cap Companies

€750/day
Marseille, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Victor

You manage an SME or a mid-cap company. You have strategic digital challenges, but not the size for a full-time digital director. Your tools are underutilized, your data scattered, your projects are lagging. I offer you this digital direction, on a part-time basis.

Concretely, I manage your transformation and align your tools, your data, and your customer relations with your objectives. I define the roadmap, prioritize the key projects, and move forward with your teams. I select and deploy your CRM tools (Salesforce, HubSpot, Brevo), structure your customer follow-up, and leverage data and AI in a practical and compliant manner (GDPR, AI Act).

What sets me apart: a rare dual profile, business and technical. Master's in Management and Master's in Artificial Intelligence. 17 years managing projects, teams, and accounts, including 7 in business development. I speak the language of both the executive and the technician. Bilingual, based in Marseille and the South region, with a strong interest in aeronautics and industry.

Projects I work on:


part-time digital direction, long-term;
audit and digital roadmap: diagnosis, prioritized projects, quick wins;
CRM deployment and structuring, customer follow-up and loyalty;
defining and launching digital, data, or AI projects;
structuring a service offering, from brief to quote.

Examples of deliverables: audit and surprise report, digital roadmap, specifications, quoted service offering, change management plan.

How I work: attentive, building trust, co-creating, and transparent. A pilot mission to start risk-free. The deliverables are 100% yours. For the duration of the assignment, you are my only client.
  • French

    Native or bilingual

  • English

    Native or bilingual

Can work on-site
Marseille (up to 50km)

Experience

  • SAEGUS
    DIRECTOR OF STRATEGIC PARTNERSHIPS & CLIENTS
    CONSULTING AND AUDITS
    November 2021 - December 2025 (4 years and 1 month)
    Paris, France
    Create & manage relationships with strategic partners (Microsoft, Dataiku, Lumapps, Standards & Poors, ...) to enhance expert & commercial collaboration. Manage client relationships, monitor their satisfaction & provide value-added services.
    Key roles:
    • - Executive Committee with Group Strategy for Partners & Clients with Group KPIs
    • - Group Director of Strategic Partner Relations & Client Relations
    • - Group Director of Client Relations (Creation of client program, events, etc..)
    • - Director of Saegus Summit (major annual event mobilizing 100% of the teams)
    • - P&L monitoring & Management of own teams & other business units
    Variety of topics: Data & AI, Workplace, Employee Experience, Agile, Design Thinking, Governance, Power Apps, Low Code, No Code, Frontline Workers
    CRM Digital Transformation Data Analysis Partnerships CSM
  • NIJI
    HEAD OF DIGITAL BID MANAGER / PRESALES ENGINEERING TEAM
    DIGITAL AND IT
    January 2014 - January 2021 (7 years)
    Issy-les-Moulineaux, France
    Tender management for all Niji BUs: Consulting, Design, & Cloud. Management of a dedicated team of over 15 people.
    Key roles:
    • - Executive Committee with Go/NoGo & Go/NoGo Process Management
    • - Define Strategic & Financial Vision (with CFO)
    • - Lead Presales Engineers & Tenders (Dispatch, Management, Vision)
    • - Coordination of internal experts (Design and/or Technological) & Partners
    • - Digital & Technological Watch
    Variety of topics: Websites, Mobile Apps, Business Web Apps, Cloud Solutions, APIs & Innovation Projects across all sectors: Banking, Insurance, Energy, Automotive, Transport, Retail, Healthcare, Public Sector, Luxury…
    Digital Transformation Web Marketing Strategy Presales Bid Management Quotation
  • FULLSIX GROUP
    SENIOR ACCOUNT DIRECTOR
    DIGITAL AND IT
    January 2007 - January 2014 (7 years)
    Levallois-Perret, France
    Management of projects & Client Accounts with a team of 12 people.

    Various Digital Projects: Institutional Websites, E-commerce, Business Apps, Social Media Strategy, Community Management, Digital Transformation, Change Management.

    Key skills: Consulting, Digital Strategy, Project Management & Management of Project and Design & Technological Teams.
    Accounts: SFR, Club Med, Citroën, Nokia, Marionnaud, Caisse d’Épargne, EDF, BNP Paribas Assurance, Malakoff Mederic, Disney Business Solutions, Cetelem.
    Website Creation Mobile Application Business Application Project Scoping User Experience Design

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Education

  • Master in Management
    IAE Graduate School of Management
    2006
    Master Management
  • Master in AI
    de la Méditerranée Luminy
    2005
    Master IA

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