Vicky T., Administrative Management, Customer Relations

Freelancer profile translated to English.

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Description

Hello!

Call or follow up with a client, a supplier who is late in delivering their products or payment, write your letters.

Let me take care of the tasks that prevent you from fully concentrating on the growth of your project, your business, or your company.

I have experience in various sectors. I am versatile, responsive, and I adapt to your needs.

I have worked with companies in the construction sector as well as in the e-commerce world.

I am open to all opportunities,

Vicky Tetga

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Bezons (up to 50km)

Télé'Asu Webtv
Community Manager/Web writer
PRESS AND MEDIA
December 2021 - Today (4 years and 6 months)
Cameroon
Social media management
Web article writing
Assisting with the company's digital strategy
Digital communication Web writing TikTok youtube SEO Writing
Mecpplom Batiment
Account Manager
CIVIL ENGINEERING
January 2025 - Today (1 year and 5 months)
Paris, France
Handling construction site requests
Connecting clients and site managers
Administrative file management and follow-up
Creating and sending quotes and customer invoices
Contacting clients and follow-up
Placing orders and monitoring deliveries to construction sites
customer follow-up Customer Relationship Management (CRM) Quote and invoice entry schedule management Administrative management
FNAC DARTY
Customer and E-commerce Manager
E-COMMERCE
January 2022 - July 2024 (2 years and 6 months)
Paris, France
Welcoming and responding to customers in person, by email, or by phone
Verifying seller compliance (KYC) for the marketplace
Intervening with after-sales service in case of customer dissatisfaction
Creating communication materials (posters, flyers, catalogs, user manuals)
Marketplace Customer satisfaction Salesforce Tolteck excel

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Signup to reveal

Master I, Digital Marketing & E-Business
Institut Supérieur de Gestion
2022
Master I , Marketing Digital & E-Business
MBA DIGITAL WEB MARKETING & COMMUNICATION STRATEGIES, Web Marketing
ISCOD
2022
MBA STRATÉGIES WEB MARKETING & COMMUNICATION DIGITALE, Web Marketing

Check out Vicky's education

CRM Consultant