About Victor
Product Manager
- 8 years of experience.
- Product expertise and strong technical andUX**sensitivity**.
- Specialized in thecreation**, **development**, and **optimizationof digital products.
- Objectives of **business performance**, **user satisfaction**, **respect for deadlines**, and **quality of delivery**.
- Multi-sector experience in startups, SMEs, and large groupsin various sectors in **B2B and B2C**: Tech, Logistics, SaaS, Banking, Insurance.
Expertise
- **Delivery and Results**: Coordinate teams and guarantee on-time deliveries.
- **Product Strategy**: Define a clear vision and manage roadmaps aligned with your priorities.
- **Discovery and Research**: Identify user needs and transform these insights into product opportunities.
- **User-centered approach**: Prioritization of features based on user feedback and data.
- **Agile Expertise**: Scrum, Kanban, to maximize team productivity.
- **Technical and creative versatility**: Collaboration with tech and design for intuitive and robust solutions.
Examples of completed missions
- Creation ofB2C sales journeysthat increased the number of subscriptions.
- Redesign of a **B2B logistics tracking application**, significantly reducing support calls and increasing the satisfaction of major account clients.
- Resolution of **user friction points**, reducing churn and improving retention on a key feature.
- Implementation of astrategyand a **structured product roadmap**, reinforcing user engagement and key indicators on a SaaS platform.
English
Native or bilingual
French
Native or bilingual
Experience
- Germen / GaranceProduct ManagerBANKING AND INSURANCEMarch 2024 - June 2025 (1 year and 3 months)Paris, FranceMultiple sales increase and customer satisfaction rate on a subscription journey.
- Identification of user needs and friction points through a Product Discovery phase in pairs with a Product Designer.
- Translation of user and business feedback into high-impact features.
- Collaboration with technical teams to prioritize sprints, ensure on-time delivery, and deliver quality products.
- Development and prioritization of a product roadmap aligned with strategic objectives.
- Implementation of analysis tools to evaluate product performance.
- Supervision of a team of 7 people (developers, UX designers, support).
- Blank (Banque pour indépendants)Product ManagerBANKING AND INSURANCEJune 2023 - January 2024 (8 months)Paris, FranceReduction of customer attrition on a key feature.
- In-depth data analysis and identification of the main causes.
- Strategic decision-making guided by data and observations based on user behavior.
- Design and delivery of impactful solutions in collaboration with the team (3 developers, 1 product designer).
- Deployment of methodological tools (Product Vision Board, User Story Map) to align stakeholders.
- Validation of hypotheses through user tests, fake door, surveys, interviews.
- SkilleosProduct ManagerEDUCATION AND E-LEARNINGAugust 2021 - April 2022 (8 months)Paris, FranceNotable improvement in key indicators (NPS, activation) of a SAAS product.
- Development of an ambitious product vision and alignment of the organization around a North Star, in collaboration with the management team via strategic workshops.
- Driving the cultural transformation of the company towards a product approach, including training teams in product culture.
- Implementation of continuous discovery to encourage continuous improvement through tools and methods (Intercom, surveys, Hotjar, analytics).
- Management of major developments such as the development of a mobile application.
- Leveraging data to measure product performance (AARRR, DAU) and ensure team efficiency (velocity, DoR, DoD).
- Supporting teams in strategic alignment and the adoption of best practices to maximize product impact.
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Education
- Expert in engineering and management of digital communicationHétic2010- Webmarketing - Gestion de projets digitaux - Entrepreneuriat - Technologies web - Management
Certifications
- Innovate and undertake in a digital worldInstitut Mines-Télécom2015