Freelancer profile translated to English.

Description

I am an independent IT technician, passionate and self-taught, with over 6 years of experience in IT support and maintenance. What sets me apart? Dual experience: first within the IT department of Framatome (Tour Areva – La Défense), then as the head of my own company, Infopro78.

At Framatome, I completed a qualifying internal training and provided N1/N2 support: ticket management and tracking, resolution of software and hardware incidents, user assistance on-site and remotely. I was also responsible for the smooth operation of meeting rooms and the management of technical projects (video conferencing, projectors, coordination with service providers) in direct contact with senior management.

With Infopro78, I developed my entrepreneurial expertise:

Assembly and optimization of custom PCs (office or gaming).

Hardware/software maintenance and troubleshooting.

Remote access and user support.

Network configuration: printers, VPN, email.

Advice and training to empower clients.

I enjoy working on various projects: occasional troubleshooting, IT park optimization, infrastructure management for SMEs, meeting room installation, or remote support for teleworking teams.

My professional goal: to be your trusted partner so that your IT becomes a true lever for performance, thanks to a pedagogical, reliable service adapted to your needs.

Whether you have an urgent incident, an installation project, or need a maintenance contract, I put my experience and responsiveness at your service.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Nanterre (up to 50km)

Cadence
IT Technician
DIGITAL AND IT
August 2025 - September 2025 (1 month)
Vélizy-Villacoublay, France
IT Technician – Workstation Deployment (Cadence Design Systems)
5-day mission – September 2025

As part of a company acquisition by the Cadence group, I participated in equipping employees with new laptops configured according to the company's internal standards.

Tasks performed:

Preparation and configuration of Windows 11 laptops

Installation of business software and group internal tools

Configuration of user accounts and integration into the information system

Functionality check and handover of ready-to-use workstations to users
Windows 11 Configuration installation Active Directory Gestion de comptes
Framatome
IT Support Technician
TECH
January 2018 - January 2020 (2 years)
Tour Areva, Courbevoie, France
Qualifying internal training to become a support technician (ticket management and N1/N2 assistance). User support (Windows, email, office suite). Resolution of common and complex issues, on-site and remotely. Responsible for the smooth operation of meeting rooms: maintenance and management of audiovisual equipment (video conferencing, projectors). Management of new room setup projects, coordination with service providers and installation monitoring. Direct communication with site senior management to ensure the quality and compliance of equipment with strategic needs. Incident documentation and tracking.
support informatique Support technique Administration réseaux Maintenance informatique Dépannage informatique
Infopro78
Manager & IT Technician
TECH
January 2020 - January 2024 (4 years)
Nanterre, France
Creation and assembly of custom PCs. Maintenance and diagnostics (hardware and software). Remote access and network troubleshooting. System updates and optimization, hardware upgrades. Client consulting and personalized technical support.
Dépannage à distance Support technique Administration réseaux Windows 11 Microsoft Office