Verotiana Razafiarisoa

Data entry, verification, and updating in computer databases. Fast and accurate processing of information (documents, forms, databases). Quality control of entered data, error correction, and deadline adherence. Use of office tools (Excel, Word, internal software) to ensure efficient information management.

Managing customer interactions via chat (instant messaging). Quick and professional responses to inquiries, online assistance, and problem-solving. Good written communication skills, understanding customer needs, and adhering to procedures. Managing multiple conversations simultaneously while maintaining service quality.