About Veronique
French
Native or bilingual
Experience
- Dynamic ManagementDirectorJanuary 2013 - Today (13 years and 5 months)Nice, FranceWith solid experience in operational management (residence, hospitality, sports), I support companies and individuals in structuring their teams, improving their performance, and strengthening their managerial standards.My approach is both strategic and highly operational: I work directly with the teams on the ground to generate concrete and sustainable results.My areas of intervention1/ Structuring & organizationAudit of existing practicesImplementation of quality standardsOptimization of processes and team functioning2/ Managerial coaching & soft skillsDevelopment of professional postureSupport for managers and teamsManagement of tensions and improvement of the work climate3/ Team skills developmentTraining in field requirementsTransmission of service codes, rigor, and responsibilitySupport for young or evolving profilesWhat I bring concretely- More structured and engaged teams- Immediate improvement in the level of standards- Better quality of service and functioning- Clearer, more effective, and more serene managementPreferred sectors of interventionHospitality / Residences / HotelsSports & academiesEnvironments with high operational demandsMy differenceI combine a strategic vision with strong field experience.I don't just advise: I accompany, structure, and concretely transform teams.Objective:Help you build reliable, engaged, and high-performing teams.
- Mouratoglou AcademyAssistant to the General ManagerSPORTSJanuary 2018 - Today (8 years and 5 months)Biot, FranceAssistant at Mouratoglou Academyo Director of Mouratoglou Residence: Administrative, commercial, and operational management of 62 apartmentso Co-Manager of the organization of the Mouratoglou Annual Charity Gala (Patrick Mouratoglou Gala for his Champ'seed foundation)o Responsible for welcoming VIPs and Guests within the Resort.o Support for the Commercial and Guest service for the organization of Summer Campso ….
- Centre International de ValbonneHead of Accommodation Service – Event Commercial Manager Accommodation ServiceEDUCATION AND E-LEARNINGJanuary 2008 - December 2017 (9 years and 11 months)Valbonne, FranceHead of Accommodation Service – EventCommercial Manager Accommodation ServiceStatus: EmployeeInternational Center of Valbonne – Public Establishment - 1150 Beds including 2 hotels with 60 beds - 1 swimming pool - 1 cinema with 250 seats - Restaurant with 1500 seats - 100 classrooms• Accounting and financial management• Commercial management of clients (quotes, negotiation, contracts, satisfaction...)• Management of summer organization (hiring a team of 50 people, planning, tasks and missions, work distribution, control, field work)• Management of school groups (reception, placement, visits, catering)• Management of seminars for local authorities (catering, sound equipment, reception, …)• Cinema management (Various events - 250 seats)• Occupancy table management (1150 beds including 60 beds in hotel category)• Responsible for the organization of major events: "Rencontres des Internats d’Excellence" in 2011 - 600 people / Special Olympics National Games 2010 – 500 people
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