Veronique Rebours

Processing customer requests and complaints. Supervising responses to tenders. Order management (contractual and financial compliance - planning and delivery tracking). Coordinating actions with the engineering department, production, and commissioning. Implementing and monitoring performance indicators. Implementing and monitoring financial dashboards. Invoicing and debt collection: Business management. Implementing a customer satisfaction tracking model for after-sales service. Procurement and logistics manager: Developing forecasts/schedules. Implementing production rates, monitoring manufacturing. Stock management: inventories - storage space optimization: Consultations/negotiations/evaluations. Budget monitoring of service providers. Drafting specifications, monitoring, piloting, and testing for purchasing/production/sales administration/project management and sales modules for the site. Professional risk assessment. Implementing prevention measures. Implementing environmental compliance policies.

of Products and After-Sales Service. Implementation of an ERP system on site (SAGE). Organization of company events.

Commercial, administrative, and financial management of the product division following the acquisition of a company. Sales administration for all commercial activities and tenders.