About Véronique
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- **Efficient administrative management**: Quick and autonomous handling of all administrative tasks, with the ability to create and adapt procedures for better efficiency.
- **Real estate and general services management**: Project management, management of significant assets (up to 10,000 m²), and reorganization of workspaces.
- **Transition management**: Experience in taking over and optimizing services after moving or company restructuring.
- **Interior design and workplace well-being consulting**: Expertise in geobiology and Feng Shui to improve the work environment.
Location
- Île-de-France
- Rennes and the Saint-Malo Region
French
Native or bilingual
Experience
- Consultante indépendanteGeneral Services Consultant / Office ManagerENVIRONMENTALOctober 2020 - Today (5 years and 8 months)Paris, FranceAssignments as Office Manager for SMEs, associations, co-working spaces, and start-ups.I have carried out various office management assignments for diverse organizations, such as SMEs, associations, co-working spaces, and start-ups, adapting my skills to the specific needs of each organization.My role involved managing all administrative tasks to allow teams to focus on their core business, while ensuring smooth and efficient operations management.
Key Responsibilities
- **Comprehensive administrative management**: Handling daily administrative tasks, including mail processing, database updates, preparation and follow-up of administrative documents, and coordination with different departments to ensure harmonious internal communication.
- **Scheduling and calendar management**: Organizing and optimizing schedules, managing executive calendars, coordinating internal and external meetings, as well as business travel, with particular attention to task prioritization and anticipating needs.
- **Accounting and financial management**: Recording and tracking invoices, managing payments and reminders, preparing accounting elements for the finance department or accountant, and participating in budget management to ensure cost control.
- **Operational support and project management**: Assisting in the implementation of internal procedures, logistical support during events or project launches, and managing supplies and equipment to ensure an optimal working environment.
I contributed to improvingoperational efficiencyand creating astructured and pleasant work environment**, conducive to the **development of activitiesof the companies I supported. - FABWORPLACEGENERAL SERVICES CONSULTANTCIVIL ENGINEERINGAugust 2022 - April 2023 (8 months)Paris, France
Client Assignments
Polylogis: Replacement of the Head of General ServicesActed as Head of General Services for a strategic replacement mission, including complete takeover of responsibilities inherent to the role. This assignment encompassed operational and administrative management of general services, supervision of maintenance contracts, budget monitoring, and optimization of internal processes to improve the quality of services provided to occupants. Through rapid integration and a proactive approach, I ensured seamless continuity of activities while bringing notable improvements to existing processes.Kaufman & Broad: Management of the Headquarters RelocationLed a major project to manage the relocation of Kaufman & Broad's headquarters, involving the transfer of 600 employees from Neuilly-sur-Seine to the new site in Courbevoie. I orchestrated all phases of the project, from logistical planning to supporting teams in settling into the new workspace. My responsibilities included coordinating service providers, managing internal communications to minimize impact on employees, and implementing optimized arrangements to facilitate an efficient start of activities at the new site. This mission was marked by strict adherence to deadlines and budget, as well as a strong ability to adapt to unforeseen circumstances, ensuring a smooth and successful transition for all employees. - L'Union sociale pour l'HabitatHEAD OF GENERAL SERVICESCIVIC AND SOCIAL ORGANIZATIONSJanuary 2002 - January 2019 (17 years)Paris, FranceReal estate and general services management
- **Management of large real estate complexes**: Supervision of the management of over 10,000 m² of owned properties, with active chairmanship of the joint ownership council of a mixed-use property of 8,000 m² and over 130 units.
- **Project ownership and construction management**: Responsible for planning, monitoring, and managing building works, including strong and weak current systems, with a rigorous approach to ensure quality and adherence to deadlines.
- **Organization and management of moves/fittings**: Coordination and execution of over 200 moves per year, ensuring a smooth transition and space optimization for users.
- **Safety and risk management**: Implementation of measures to ensure the safety of property and people, covering a workforce of over 300 people, with development and updating of the Single Risk Assessment Documents (DUERP).
- **Restructuring of services and budget optimization**: Led the restructuring of services under responsibility, including budget management, cost optimization, and supervision of non-production purchasing to maximize operational efficiency.
- **Relations with representative bodies**: Regular participation in Social and Economic Committees (CSE), with expertise in safety, occupational health, and quality of life at work (QVT) issues for 13 regional sites.
- **Logistics for major events**: Organization and logistical management of the annual HLM Congress, with a focus on coordination, planning, and meeting event objectives.
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Education
- Geobiology, Bio-energeticsGEOBIOS2020Géobiologie, Bio-énergétique
- Professional CoachCENTRE INTERNATIONAL DU COACH2017Certification de coach RNCP de niveau 6 de caoch individuel, d'équipe et de groupe