About Véronique
French
Native or bilingual
Experience
- PixnwebWebsite CreatorARTS AND CRAFTSSeptember 2020 - Today (5 years and 9 months)La Fare-les-Oliviers, FranceWebsite CreatorDigital communication and web marketing strategy designUX/UI designWebsite creation with WordpressWeb content writingReferencing (SEO)Proposing redesigns based on in-depth analysis of the existing situationPhotography (portrait, reportage, packshot, lifestyle, real estate)
- Solimut Mutuelle de FranceWeb Project ManagerBANKING AND INSURANCEJune 2013 - October 2019 (6 years and 4 months)Marseille, FranceWeb Project Manager within the strategic and digital marketing department, with cross-functional work, particularly in the co-design phase of each new feature.
- Redesign of the e-commerce website with online health and provident subscriptions for individuals and groups: https://www.solimut-mutuelle.fr/
- Drafting of specifications based on workshops to define functional and business requirements (organization and facilitation) - taking into account the strong regulatory constraints affecting the banking and insurance sector - the design focused on user experience (UX design);- Tender and selection of the new provider;- Management of the relationship with the digital agency Touaregs for the new site developed using the Drupal CMS;- Daily monitoring of projects, deliverables, budget, and schedules;- Acceptance testing of all deliverables;- Ordering new features and improvements to the existing system;- Presentations of the project and its progress to the Management Committee.The first indicators (KPIs) are all on the rise: number of visitors (particularly due to SEO improvement), conversion rate, number of online quotes and enrollments compared to the old site...- Participation in the strategic plan by co-leading a group of 10 managers on the theme of DIGITAL TRANSFORMATION for our company. My partner and I delivered and presented 21 recommendations to our Management Committee, all of which were accepted, in the following areas:
This experience was very enriching both in terms of knowledge and human interaction. Digital transformation and innovation interest me enormously.- In 2018, I participated in the Innovation Lab focused on access to health for all, supported by Sopra Steria. I was able to learn new working methods like "Design Thinking".
Webmaster for Internet and Intranet sites & Enterprise Social Network Project Manager- Management of the relationship with the digital agency W3C2i for 4 Internet and Intranet sites using Joomla- Drafting of specifications based on workshops on 5 themes to define the needs and expectations of future users (organization and co-facilitation)- Daily monitoring of projects, deliverables, budget, and schedules- Acceptance testing of all deliverables, including the entire Enterprise Social Network- Ordering new features and improvements to the existing system- Training of 90 managers and company referents- Development of the internal communication planThe development of the Enterprise Social Network, Wikiplus, was an ambitious project that allowed me to learn a great deal about my company, its organization, and the new digital tools and services that can be deployed internally to transform inter- and intra-departmental communication and collaboration. Obviously, success depends on the interest of the content, the ergonomics, and the energy deployed to evangelize employees.
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Education
- Master's degree in Multimedia Communication - Digital Project ManagementInstitute of Communication and Media (University of Grenoble)2008Conception, réalisation de projets web Gestion de projet
- UX DesignUsabilis2019Ergonomie des interfaces logicielles et web Ergonomie mobile et tactile Design graphique des interfaces