About Véronique
French
Native or bilingual
English
Fluent
Experience
- Decantme SarlCo-founderLUXURY GOODSJanuary 2008 - January 2013 (5 years)Sion, SwitzerlandCo-founded with my sister: a niche perfume decant brand — curation, manual assembly, marketing, logistics, and customer service managed in-house.
- Beau-rivage Palace, LausanneSales CoordinatorHOSPITALITYSeptember 2000 - September 2001 (1 year)Lausanne, SwitzerlandCustomer relationship management and sales file coordination for an international high-end clientele.
- Harrods, Knightsbridge, LondresSupervisor at Harrods Café and Dress Circle RestaurantRESTAURANTS AND FOOD SERVICEJune 1999 - July 2000 (1 year and 1 month)Londres, United KingdomAt the iconic Harrods department store in London, I worked as a supervisor in two distinct dining establishments: the Harrods Café and the Dress Circle Restaurant. This role allowed me to develop strong skills in team management, high-end customer service, and operational management in an international and demanding environment.
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Education
- Hotel Management Studies DiplomaLausanne Hotel School1998Gestion Hôtelière
Certifications
- Attract and Engage Customers with Digital MarketingGoogle2023
- Foundations of Digital Marketing and E-commerceGoogle2023