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Vanina GuilbaudVG

Vanina Guilbaud

Administrative assistance, operational support

€170/day
Langon, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Vanina

  • Executive assistant for several years, I have worked in many different structures (Ministry of Justice, National Education, large French groups in the energy and new communications sectors...)
  • Having acquired a wealth of experience and skills, I finally went freelance to diversify my activities: fromadministrative assistancefor individuals torecruitmentfor professionals, my activities areversatile**. The **satisfaction of a job well donehas always been my leitmotif, and even more so since I became a freelancer.
Do not hesitate to contact me to discuss your project!

  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • NoSchool
    Commercial and Recruitment Department Assistant
    EDUCATION AND E-LEARNING
    January 2021 - January 2023 (2 years)
    33700 Mérignac, France
    Administrative tasks (checking and compiling files, sending remaining balances or invoices), secretarial work - Sourcing and validating applications - Managing a portfolio of companies, developing partnerships - Follow-up by phone or email - Brand promotion at events.
    Organizational skills Excel analysis Excellent spelling skills Excellent interpersonal skills Responsiveness Empathy
  • Equaline
    Customer Account Manager
    TECH
    January 2018 - January 2021 (3 years)
    Bordeaux, France
    Understanding and identifying customer needs, grasping their expectations and anticipating their requirements. Diagnosing various issues encountered, implementing commercial gestures, subscriptions.
    Assistance via chat and phone.
    Team motivation through the Group Animation Committee, creating WhatsApp macros for the Bordeaux, Paris, and Marseille structures.
    Listening skills Conflict resolution Dispute resolution Proactiveness Empathy Corporate
  • SPIP
    Administrative Assistant
    PUBLIC SECTOR
    January 2017 - January 2018 (1 year)
    Troyes, France
    Secretarial work: Reception (in person and by phone) - Schedule management - File preparation and postage - Verification of administrative documents with the registrar - Document archiving.
    Excellent writing skills Adaptability Listening skills Rigor and organization Responsiveness Empathetic listening Punctuality Legal monitoring

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Education

  • Baccalauréat Littéraire
    Lycée Camille Claudel,
    2009
    Baccalauréat Littéraire
  • Master LLCE
    Université de Reims
    2014
    Master LLCE Anglais

Certifications

Skill set

Categories