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Vanessa ThieriotVT

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About Vanessa

Administrative assistant and after-sales service management specialist, I facilitate the daily lives of companies by taking charge of order tracking, inventory management, and administrative assistance.

Organized, rigorous, and responsive, I handle customer requests, update tracking spreadsheets, manage billing and quotes, and ensure complete after-sales service follow-up to improve customer satisfaction.

I offer my services for one-off or regular, remote missions, and adapt to the specific tools and needs of each company.

With 3 years of experience in this field, I help companies save time, streamline their operations, and provide quality customer service.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • vmservices
    Freelance
    January 2026 - Today (5 months)
    After-sales service management (emails, complaints, returns)
    Customer order tracking
    Inventory management and spreadsheet updates
    Administrative assistance (invoicing, quotes, filing, reporting)
    Customer relations Inventory management Administrative assistance Order tracking After-sales service
  • vmservices
    Self-entrepreneur
    January 2026 - Today (5 months)
    Vanessa Thieriot
    Micro-enterprise: VMServices
    City: Châtenois, 88170
    Phone: 0650164297

    Freelance activity:

    • After-sales service management (emails, complaints, returns)
    • Customer order tracking
    • Inventory management and spreadsheet updates
    • Administrative assistance (invoicing, quotes, filing, reporting)

    Experience:

    • Self-employed since January 2026 – Present
    • Complete management of after-sales service, customer order tracking, stock updates, and daily administrative assistance (invoicing, quotes, filing, reporting) for client companies.

    Skills:

    • Organization and rigor
    • Customer communication
    • Office tools and inventory management

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Education

  • None
    None
    2026
    3 ans d expériences en entreprise

Skill set

Categories

  • Other