Freelancer profile translated to English.

Description

I am Vanessa, with nearly 2 years of experience as a validation operator in the housing rental sector, where I have acquired solid expertise in monitoring and validating files.

Recently, I have oriented myself towards customer support, where I use my communication and problem-solving skills to ensure an optimal user experience.

In parallel, I am a community manager, responsible for animating and managing online communities, with a particular focus on user interaction and satisfaction.

Do not hesitate to contact me, I will be delighted to discuss with you.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Carcassonne (up to 20km)

Régie de quartiers carcassonne
Social and Digital Mediator
November 2022 - July 2023 (8 months)
Carcassonne, France
Client reception, outgoing and incoming calls, FUL file management, support, mediation. Organization of digital workshops.
Administrative Management Telephone Prospecting Workshop Facilitation Email Management
Château d'Agel
Community Manager
WINE AND SPIRITS
July 2021 - September 2021 (2 months)
Agel, France
2-month internship in a wine cellar.
Editorial Calendar Competitive Intelligence Social Networks Article Writing Photography Content Creation