About Vanessa
French
Native or bilingual
Experience
- BureautiquEasyIndependent Office Suite TrainerOctober 2020 - Today (5 years and 8 months)Troyes, FranceIndependent consultant trainer in office suite, I support companies and individuals in developing their digital skills through practical and personalized training (Word, Excel, PowerPoint, Outlook, collaborative tools). I analyze needs, design custom learning paths, and conduct efficiency-oriented training to enhance autonomy, productivity, and confidence in using office tools.As an independent professional, I also manage my business, including administrative tasks, planning, and financial management.
- CNAMIT Support Advisor (Fixed-term contract)February 2020 - July 2020 (5 months)Pont-Sainte-Marie, France→ Level 2 technical assistance for CPAMs (Health Insurance Funds)→ Technical and functional problem-solving→ Monitoring of recurring incidents→ Communication with CPAMs and Level 3 support
- AlpixOffice Suite TrainerJanuary 2012 - January 2019 (7 years)→ Conducting training on Office Suite up to expert level→ Creating PDF and video materials, interactive quizzes→ Training follow-up (Needs analysis, Results analysis)→ Website maintenance and creation
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Education
- Power BI Training2024Formation Power BI
- Training ActionsQualiopi2022Actions de Formation