About Vanessa
French
Native or bilingual
English
Conversational
Experience
- 3 suissesTelephone Sales AdvisorE-COMMERCEDecember 1998 - December 2005 (7 years)Nantes, FranceHandling incoming and outgoing calls, taking ordersUpselling, dispute resolution
- pyverExecutive AssistantDIGITAL AND ITJanuary 2020 - March 2020 (2 months)Couëron, FranceMonitoring and renewal of client contracts, preparation of payroll elements, bank reconciliations, switchboard management, creation and implementation of monitoring and reporting dashboards
- sarl vetadomExecutive AssistantRETAIL (SMALL BUSINESS)January 2006 - May 2019 (13 years and 4 months)Nort-sur-Erdre, FranceAdministrative and Commercial ManagementPreparation of payroll elementsInternal and external communication with clients, sales representatives, and suppliersReception of clients and suppliers, both in person and by phoneWebsite management (product posting, pricing, advertising)Merchandise purchasing (2 collections per year)Inventory managementCreation of product sheets and pricing setupPurchasing and ReplenishmentMerchandise reception and processing
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Education
- Vocational Baccalaureate in Sales RepresentationENACOM1998
- BEP in Secretarial and AccountingTALENSAC1996
Certifications
- TOSA Excelcfi st sebastien sur loire2019
Skill set
Categories
- Other