About Vanessa
Spanish
Fluent
French
Native or bilingual
English
Native or bilingual
Experience
- Lagardère Travel RetailHead of B2B External Communication and BrandRETAIL (SMALL BUSINESS)March 2018 - March 2020 (2 years and 1 month)Definition of the communication strategy aimed at developing the visibility and notoriety of the Lagardère Travel Retail brand among its international targets:_Definition and deployment of the global B2B communication plan in collaboration with subsidiaries. Management of the network of directors and communicators._Design and distribution of corporate communication tools within the group: presentations and videos, corporate websites (39 countries, 18 sites), graphic charters and editorial guidelines for the localization of external communication (social networks, press kits, press releases, and B2B newsletters)_Responsible for the group's CSR Communication: creation of CSR communication tools (newsletter, brochure)_Management and coordination of relations with the press, opinion leaders, professional associations, preparation of interventions at industry conferences and events_Launch of an annual satisfaction survey among 500 concessionaires to measure and optimize B2B customer satisfaction and the NPS score_Management of an online communication officer.
- ORBIUM (racheté par Accenture)Head of Marketing, Branding & Communications ad interimSOFTWARE PUBLISHINGFebruary 2017 - February 2018 (1 year and 1 month)_Responsible for the redesign of the Corporate brand and Employer brand and the update of all online and offline communication materials_Development and implementation of content strategies: redesign of the corporate website and careers site, definition of the editorial calendar (sites, blog, social networks), supervision of the creation and production of multi-channel content (articles, white papers, visuals, video animations, webinars); implementation of campaign effectiveness measurement tools, indicator monitoring_Management of 5 remote team members, including 2 in Geneva and 3 in Manila
- FreelanceConsultant in Branding, Visual Identity and CommunicationCONSULTING AND AUDITSJanuary 2013 - February 2018 (5 years and 2 months)Paris, France_Direct clients (2013-2016): Zero Waste France, Feng Shui Paris, SURYS_DRAGON ROUGE Corporate (2015-2016): French Football Federation (corporate identity), AXA IM (online and multimedia identity), Devoteam (brand repositioning and corporate identity), Hologram Industries (naming, corporate identity, digital strategy, website, ...)_5EME GAUCHE (2014): Planète Energies (corporate identity)_THE BRAND UNION (2012-2013): Ferrero Travel Retail (retail identity), Russian Diamond (product launch), Ricard (product innovation), Desperados (product identity), Megafon Russia (corporate identity)
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Education
- ESCPESCP Europe (Paris Business School)1995