Vanessa M.

Event Management

> Upstream Production:

- Supplier and venue research,

- Relations and negotiation with suppliers,

- Schedule management,

- Creation and updating of materials (signage, user manuals, tracking files,

rooming lists, logistical guides, equipment/personnel checklists, dedicated website),

- Management of event stock/equipment,

- Organization and coordination of video shoots (scheduling, suppliers, clients),

- Management of the calendar, equipment, and logistics for meeting rooms,

- Creation of layout plans (stands, stage, reception area…),

- Identification and organization of necessary human resources,

- Design and coordination of briefings, project schedules, action lists.

> Operations:

- Coordination of the team and suppliers,

- Timing management,

- Management of conference schedules (technicians and speakers, hosts, …),

- Assistance to exhibitors from setup to dismantle,

- Installation, space arrangement, dismantling for certain types of events.

Client Relations

Integration of new clients into the organization process,

- create their access to their interface

- provide them with all necessary information for their organization and presence at the event,

- Client support, client communication,

- Management of the client database,

- Updating materials and information on client interfaces dedicated to each event,

- Sharing client feedback with the sales team.

Digital Missions

- Coordination of website, internal web tools, and application developments.

I was in charge of supporting the Content Delivery Director in the content management process for some of SAP's most prominent events. The range of tasks was varied, from down-to-earth admin support to interacting with internal and external stakeholders such as event speakers.

I was responsible for executing and improving the planning process of all content delivered during events as well as the quality of the content delivery itself.

My tasks included:

- administrating the input into the content management system used by the team

- producing and, when applicable, analyzing reports on session status

- participating in the development of speaker coaching program, and managing it

- suggesting ideas to simplify the process and improve the team's customer experience, and executing improvements

- support Content Delivery Director in communication efforts, from data gathering to format editing

Freelance work for several clients:

- Press Relations: Conception, writing, and production of press materials: press releases and kits, press invitations

Contacting journalists, follow-ups, monitoring, and client reporting, Organization of inaugurations and open houses, presence at trade shows, management of product placements and photo libraries