Freelancer profile translated to English.
Back to original languageAbout Vanessa
Skills in transformation, product, customer experience, and/or strategy missions.
I am involved in both the scoping and definition phases of a roadmap, as well as its implementation: structuring organizations, governance, facilitating workshops, team support, project management, and change deployment.
My goal: to help organizations move from intention to action, by leveraging product, customer experience, data, and AI.
English
Native or bilingual
French
Native or bilingual
Spanish
Conversational
Can work on-site
Paris (up to 50km)
Experience
- V-ConsultingTransformation, Strategy, Product, Design, AI ConsultantCONSULTING AND AUDITSJanuary 2016 - Today (10 years and 7 months)Paris, FranceAfter more than 20 years of accompanying organizations in consulting firms and on complex transformation programs, I am involved in strategy, transformation, product, and customer experience, data, and AI topics to align vision, usage, and performance.My expertise covers the entire cycle, from strategic scoping to operational implementation, including the design of user-centric services and experiences, product governance, data valorization, and change management.Areas of intervention- Strategy & Transformation- Organization Transformation- Operating Model- AI Adoption, Acculturation, and Scaling- Product Management & Product Governance- Service Design & Customer Experience (CX)- Change Management
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Education
- Artificial IntelligenceMIT– Artificial Intelligence
- Facilitator Digital TransformationESCPFacilitator Digital Transformation