Freelancer profile translated to English.

Description

After 25 years in business intelligence and SQL, I've developed a strong conviction:

The success of an IT department doesn't solely depend on the quality of its code or tools.

It heavily relies on how requests are managed.

Throughout my experiences, I've observed that a well-understood need, a properly prioritized request, and quality dialogue with users often make all the difference.

I've seen teams gain efficiency simply by improving their methods for gathering, tracking, and processing requests.

I've seen employees regain peace of mind thanks to clearer processes and better communication.

And I've seen small improvements in request management sustainably transform a department's performance.

Some principles that have always made a difference:

- Understand the real need before proposing a solution.

- Prioritize collectively.

- Formalize requests, even simply.

- Communicate regularly with users.

- Analyze recurring problems to transform them into continuous improvement actions.

Request management is often considered an administrative task.

For me, it is, on the contrary, one of the greatest levers for performance, service quality, and peace of mind for an IT team.

Continuous improvement often starts with a simple question:

"How can we process this request more effectively tomorrow than we do today?"

💡 Strengths

Strong analytical skills

Clear communication with non-technical profiles

Rapid adaptation to new business contexts

Rigor, autonomy, practical focus

After several experiences in demanding environments (aerospace, logistics) and self-employment, I now offer my skills for freelance missions.

Available quickly, I am open to any opportunity or discussion.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Toulouse (up to 50km)

Auto-entrepreneur
Freelance Consultant specializing in continuous improvement
September 2024 - Today (1 year and 11 months)
Toulouse, France
Independent craft activity developed and managed autonomously, which allowed me to strengthen an approach focused on organization, operational efficiency, and continuous improvement.

This experience developed transferable skills such as:

- Organization and planning of an activity from end to end.
- Coordination of multiple actions within deadlines and constraints.
- Implementation and optimization of work processes.
- Ability to identify areas for improvement and continuously adjust practices.
- Management of partnerships and development of professional networks.
- Autonomy, rigor, and commitment.
- Rapid adaptation to unforeseen events and constant search for pragmatic solutions.

This experience reinforced my conviction that sustainable performance relies on field observation, continuous improvement of practices, and the ability to turn constraints into opportunities for progress.
SQL Transact-SQL Microsoft SQL Server MySQL SAP Business Objects
GROUPE DENJEAN
APPLICATION PROJECT MANAGER
March 2020 - August 2024 (4 years and 5 months)
Implementation of bonus management and the new WMS REFLEX under a SQL Server 2016 environment. Participation in the development and optimization of SQL application solutions - Database administration. Support for the development department in adopting new software and computer languages.
EQUADEX
BUSINESS INTELLIGENCE ENGINEER
August 2019 - February 2020 (6 months)
Analysis of needs and design of business intelligence environments. Technical support for users and developers.