Vanesa Pieroni

• • Comprehensive document management: organization of physical and digital files (HubSpot, Monday), indexing of contracts and invoices.

• • Drafting and control of contracts: earnest money deposits, reservations, purchase agreements, and collaborations; review of clauses and deadline monitoring.

• • Notary and registry processing: request for simple notes, appointment coordination, tax settlement, and archiving of authorized copies.

• • Calendar control: insertion of milestones in shared calendar (signatures, expirations, meetings) and automatic reminders.

• • Basic accounting support: collection of invoices, payment orders, and preliminary reconciliations for external advisory.

• • Internal reporting: creation of tracking tables in Excel (sales, deeds, incidents) for weekly management.

• • Customer service: handling calls, filtering inquiries, and sending informational documentation.

At Pandora Homes, I worked as a real estate administrative assistant providing comprehensive support to the sales team. I was responsible for uploading and updating properties on portals such as Idealista, Fotocasa, Resales, and Statefox, ensuring that the information and photos were always up-to-date. I managed leads and schedules in the Monday CRM, coordinating visits and following up on contacts. Additionally, I prepared commercial dossiers and brokerage agreements and attended to clients throughout the entire sales process, resolving queries and channeling their needs to the sales team.

• • Monitoring and tracking of procedural and administrative deadlines.

• • Management, reception, and filtering of phone calls and emails.

• • Archiving and organization of physical and digital documentation.

• • Support in the preparation of pleadings and documentation for judicial and administrative proceedings.

• • Coordination of schedules and appointments.

• • In-person client service.

• • Processing of procedures before public and private organizations.