Freelancer profile translated to English.
Back to original languageAbout Valo
💻 IT professional with 3 years of experience in UX/UI Design, e-support, and digital project management. Currently working as a User Application Project Manager MOA at E.Leclerc's IT department, leveraging my skills in functional coordination, user support, and continuous improvement of business solutions.
🌏 After a year in Australia on a Working Holiday Visa, I strengthened my English, developed my adaptability, and broadened my international digital perspective.
🎯 Today, I want to bring my expertise in IT e-support and Product Management to an innovative company.
🔧 Key Skills: MOA / AMOA Project Management, Functional Coordination, Application Support, Specification Writing, Testing, Application Governance, Jira, API, Excel, JSON
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 30km)
Experience
- E.LeclercConsultant – Information Systems Project Manager (E-catalogue)E-COMMERCEJune 2023 - September 2024 (1 year and 3 months)Ivry-sur-Seine, France- Analysis and management of user tickets (anomalies, incidents, requests) for national, regional, and local scopes (GSA & GSS).- Key contact for business teams for IT issues related to data transmission, integration, and interpretation.- Coordination of actions between IT and business teams for incident resolution on mobile applications, websites, and e-catalogue.- Monitoring requests and supporting users in change management and the use of input tools.- Writing and distributing functional documentation and processes for business teams.- Participation in promotional campaigns in collaboration with marketing teams.- Monitoring the review table, performing monthly reporting, and contributing to the continuous improvement process.- Identification and proposal of optimization areas for business and IT processes.- Project management and steering of product functional evolutions (including Omnipublish), in line with business needs and IT strategy.
- NovelisUX - UI Designer / Product OwnerOctober 2020 - September 2022 (1 year and 11 months)Novelis is a French technology company at the forefront of AI research, specializing in innovative architectures and operational efficiency of business processes. Novelis invests heavily in R&D to create cutting-edge technologies and advance scientific research. My missions: UX / UI Designer:- Understand customer experience and business needs- Work on the design and ergonomics of AI and RPA solutions- Design interfaces for RPA and AI automation solutions: Dashboards, tables, lists...- Conduct studies with business users to identify blocking characteristics and areas for improvement in the solution.- Understand user needs- Write user stories- Communicate and interact effectively with technical teams (Developers and engineers) Product Owner:- Ensure Scrum processes are correctly applied.- Find methods to effectively manage the product backlog- Populate the backlog- Organize and facilitate Sprint Planning, Daily Scrum, and Sprint Retrospective.- Identify and remove obstacles.- Write functional specifications- Define and communicate the product vision
- FreelanceFreelance Graphic DesignerNovember 2019 - September 2020 (10 months)92600 Asnières-sur-Seine, FranceMy role as a graphic designer is to:- Meet and collaborate with clients to understand their project expectations and help them translate these ideas into concepts- Create advertising designs, annual reports, books and their covers, brochures, logos, magazine covers, signs, stickers, t-shirts, websites, and any other marketing and communication materials- Review the client's specifications to ensure they align with their budget and objectives- Create designs, illustrations, or hand-drawn or computer-aided paintings to achieve a similar rendering- Sell an idea to update the client's project- Review the project's design or deliverables to ensure compliance with the specifications
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Education
- Master's degree, UX/UI designESD - School of Digital Design2022Master's degree, UX/UI design
- Bachelor E-merchandiserMJM Graphic Design School2019Bachelor E-merchandiser