Valince Roxane Bindjé

Coordination and administrative monitoring of company activities in conjunction with management and operational teams. Management and optimization of customer and partner relations (tracking requests, handling complaints, loyalty building). Drafting, monitoring, and control of contractual and commercial documents (quotes, invoices, service agreements). Analysis and updating of commercial activity monitoring dashboards. Participation in the improvement of the company's administrative and commercial procedures. Contribution to the development of commercial activity by identifying opportunities and tracking prospects.

Administrative and commercial management of a client portfolio (service monitoring, invoicing, follow-ups).

Interface between clients, management, and operational teams to ensure the smooth execution of services. Drafting and management of administrative and commercial documents. Monitoring of activity indicators and regular reporting to management.

Management and administrative monitoring of client and partner files. Coordination of services and operational monitoring with field teams. Drafting and monitoring of invoicing, payment control, and dispute management. Participation in administrative organization and optimization of internal information flows.