Freelancer profile translated to English.

Description

Your Operational Right Hand: Administrative Management & Serenity

I am Valérie. I support entrepreneurs, freelancers, and SME managers as a Virtual Assistant specializing in Management and Administrative Support.

My goal is simple: to eliminate your administrative mental load so you can refocus on your strategy and growth.

My multi-sectoral experience has given me complete operational versatility. I know how to switch from a pre-accounting task to managing your client relationship with the same level of rigor.

Here are the areas of expertise I offer to structure your daily life:

🚀 ADMINISTRATIVE & ORGANIZATIONAL MANAGEMENT

Optimization of your digital tools: Structuring collaborative tools (Notion, Google Drive, Slack) for fluid information flow.
Outsourced Secretarial Services: Email inbox management, message prioritization, and shared calendar organization.
Data Management: Data entry, database updates (CRM/ERP), and document filing.

📊 PRE-ACCOUNTING SUPPORT & FINANCIAL STEERING

Management of accounting documents: Collection, filing, and archiving of your receipts and invoices.
Accountant Interface: Preparation and transmission of monthly elements for stress-free accounting.
Invoicing: Issuing your quotes and invoices through your dedicated software.
Cash flow monitoring: Bank reconciliation and client follow-ups.

🤝 CUSTOMER CARE & CLIENT RELATIONSHIP

Customer Support (After-Sales Service): Professional management of incoming requests via email, chat, or social media.
Customer Experience: Creation of monitoring tools (FAQs, process sheets, satisfaction questionnaires) to build client loyalty.
File Tracking: Coordination between your various service providers and partners.

Ready to delegate your administrative tasks?

Want to get back to the core of your business?

📩 Feel free to contact me!

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

société d'approvisionnement dans la grande distribution
Procurement Assistant
May 2020 - December 2020 (7 months)
Assignment in the procurement department of mass retail:

Monitoring imports and organizing store deliveries according to defined schedules
Updating tracking spreadsheets
Dashboard Creation Tracking Spreadsheets Reporting Quote and Invoice Entry Filing and Archiving
importateur grossiste
Logistics Assistant
LOGISTICS AND SUPPLY CHAIN
June 2010 - March 2017 (6 years and 9 months)
Administrative Expertise & Management:

Document Management: Opening and structuring import/export files

Data Steering: Daily creation and updating of dashboards for precise activity monitoring.

Logistics Coordination: Administrative interface between purchasing, logistics departments, and external partners. Planning flows and meeting logistical deadlines

Priority Management: Sorting and processing email and document flows under critical deadlines (customs, transport, invoicing).