Freelancer profile translated to English.
Back to original languageAbout Valérie
Your Operational Right Hand: Administrative Management & Peace of Mind
I support entrepreneurs, freelancers, and SME directors as a Virtual Assistant specializing in Management and Administrative Support.
My goal is simple: to remove your administrative mental load so you can refocus on your strategy and growth.
My multi-sector experience has given me total operational versatility. I can switch from a pre-accounting task to managing your client relationships with the same level of commitment.
Here are the areas of expertise I put at your disposal to structure your daily life:
🚀 ADMINISTRATIVE & ORGANIZATIONAL MANAGEMENT
- Optimization of your digital tools: Structuring collaborative tools (Notion, Google Drive, Slack) for fluid information flow.
- Outsourced Secretarial Services: Email inbox management, message prioritization, and shared calendar organization.
- Data Management: Data entry, database updates (CRM/ERP), and document filing.
📊 PRE-ACCOUNTING SUPPORT & FINANCIAL STEERING
- Management of accounting documents: Collection, filing, and archiving of your supporting documents and invoices.
- Accountant Interface: Preparation and transmission of monthly elements for stress-free accounting.
- Invoicing: Issuance of your quotes and invoices through your dedicated software.
- Cash flow monitoring: Bank reconciliation and client follow-up.
🤝 CUSTOMER CARE & CLIENT RELATIONSHIP
- Customer Support (After-Sales Service): Professional management of incoming requests via email, chat, or social media.
- Customer Experience: Creation of tracking tools (FAQ, process sheets, satisfaction questionnaires) to build customer loyalty.
- File Management: Coordination between your various service providers and partners.
Ready to delegate your administrative tasks?
Want to get back to the core of your business?
📩 Don't hesitate to contact me!
Valérie
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- société d'approvisionnement dans la grande distributionProcurement AssistantMay 2020 - December 2020 (7 months)Assignment in the procurement department of mass retail:
- Monitoring imports and organizing store deliveries according to defined schedules
- Updating tracking spreadsheets
- importateur grossisteLogistics AssistantLOGISTICS AND SUPPLY CHAINJune 2010 - March 2017 (6 years and 9 months)Administrative Expertise & Management:Document Management: Opening and structuring import/export filesData Steering: Daily creation and updating of dashboards for precise activity monitoring.Logistics Coordination: Administrative interface between purchasing, logistics departments, and external partners. Flow planning and meeting logistics deadlines.Priority Management: Sorting and processing email and document flows under critical deadlines (customs, transport, invoicing).
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Education
- International Business DegreeCefire Inseec2009