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Valérie LamVL

Valérie Lam

VERSATILE RECEPTIONIST - COMFORT

€150/day
Soisy-sur-Seine, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Valérie

After 7 years of experience in the hotel industry, I have acquired solid skills in administrative management, organization, and customer relations. My background has allowed me to manage reservations daily, track files, handle requests, coordinate between different departments, and perform various administrative tasks requiring rigor and efficiency.

Organized, responsive, and with excellent service skills, I am capable of managing multiple priorities simultaneously while ensuring quality work. My experience in a demanding environment has allowed me to develop great autonomy, excellent communication, and a strong ability to adapt.

Today, I want to put these skills to use for companies that need reliable and professional administrative support. I am available for administrative assistance, schedule management, data processing, file tracking, customer relations, document management, and operational support missions.
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • HOTEL LINAS
    VERSATILE RECEPTIONIST - COMFORT
    HOSPITALITY
    May 2025 - Today (1 year and 1 month)
    Montlhéry, France
    Administrative management and tracking of client files. Payment processing and cash register operations. Management of emails, phone calls, and administrative correspondence.
    Administrative Assistance Call Management Social Networks
  • DIRECTION GÉNÉRALE DES FINANCES PUBLIQUES
    ADMINISTRATIVE OFFICER (FIXED-TERM CONTRACT)
    May 2023 - March 2024 (10 months)
    Paris 18 Buttes-Montmartre, France
    Filing, processing, and archiving of administrative files. Participation in routine management tasks (data entry, correspondence). Strict application of internal procedures.
  • -NOVOTEL MARNE LA VALLÉE
    ASSISTANT FRONT DESK MANAGER
    HOSPITALITY
    May 2023 - March 2024 (10 months)
    93160 Noisy-le-Grand, France
    Administrative management of reservations and billing for stays. Tracking and archiving of client files. Coordination of reception team schedules and reporting to management. Cash management and payment reconciliation.
    Invoice Management Administrative Assistance

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Education

  • PROFESSIONAL TITLE RECEPTIONIST
    Institut Formation Inter Régionalau
    2016
    TITRE PROFESSIONNEL RÉCEPTIONNISTE
  • SECRETARY ACCOUNTANT CERTIFICATE
    New Learning
    2021
    CERTIFICAT SECRÉTAIRE COMPTABILITÉ

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