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Valérie De Saint-Aignan ManleyVD

Valérie De Saint-Aignan Manley

AI-Augmented CRM Expert - Luxury Retail

€1,000/day
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Valérie

I am Valérie de Saint-Aignan Manley, a CRM consultant augmented by AI.
After 15 years of experience in customer relationship management, I have chosen to put my expertise at the service of companies' CRM departments to support them in achieving their projects.

My objectives:
- give meaning, restore consistency, and lay the foundations for high-performance customer relationships,
- transform data into a lever for management and action,
- deliver visible, rapid, and measurable results,
- create favorable conditions for team involvement.

Today, I support companies in realizing their projects:
- digital transformation
- transition management
- team process optimization

My credo: combining marketing strategy and intelligent technologies to unleash team potential, simplify processes, and generate more value.
For me, it is essential to give teams a vision, to involve them in a new project, to use emotional intelligence, to know how to make decisions, to have a sense of organization and to advocate for rigor, to communicate clearly and inspirationally, with agility and composure. All this with the aim of collective success!

Do you have a project?
Let's work together to bring it to life.
  • English

    Native or bilingual

  • French

    Native or bilingual

  • Spanish

    Conversational

Can work on-site
Paris (up to 50km)

Experience

  • SUCCESS AT WORK
    Augmented CRM Consultant
    LUXURY GOODS
    September 2025 - Today (11 months)
    I support CRM and Marketing departments in activating new performance levers and automating processes to relieve teams of repetitive and low-value-added tasks.
    CRM Strategy Diagnosis Recommendations AI Use Cases Performance Management
  • PRINTEMPS
    CRM Animation Manager
    January 2019 - January 2024 (5 years)
    • Team Management (7 people).
    • Coordination of PAC, Editorial, Brand, and Local operations.
    • Implementation of CRM tools to optimize campaigns.
    • Establishment of organizational processes to facilitate projects.
    Omnichannel Marketing Agile Method Customer Relationship Management (CRM) Segmentation Data Analysis
  • NEXTEDIA
    CRM Consultant
    January 2015 - January 2019 (4 years)
    On-site missions for advertisers to optimize their CRM organization (Orange, La Poste JVPRO, Finagaz, Generali).

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Education

  • Master Manager of Customer Experience Marketing
    INSEEC
    2025

Certifications

  • Make Foundation
    MAKE ACADEMY
    2025
    Make Automation

Skill set

Categories