Valérie Chebassier

Valerie assisted us in finalizing 2 projects: one project on customer service and another on the choice of an anti-fraud tool. Valerie is a very professional and very human person, who understands things immediately (especially due to her rich and varied experiences), and with whom it is very pleasant to work. She also has a good network and easily gets references for the tools we are studying. I would not hesitate to call on her again!

Very good experience with Valerie, she has rich experience in web, retail, marketing and international which allows her to take a step back from situations and quickly get into the subject matter. She assisted us as a maternity leave replacement in managing the Digital activity for the North America and UK region. She supported the implementation of the customer animation plan calendar for the region. From a project perspective, she took charge of optimizing customer service, implementing surveys to gain better visibility on the expectations of our abandoned cart customers in the market, and launching new services (free returns). I highly recommend her both professionally and personally!