Freelancer profile translated to English.
Back to original languageAbout Valeria
I reliably, structurally, and with a holistic view support entrepreneurs, self-employed individuals, and small businesses with administration, organization, and business support.
In addition to classic assistant tasks such as email management, appointment scheduling, document creation, and customer communication, I also bring strategic understanding. I help to structure workflows, optimize processes, and create more clarity and efficiency in day-to-day operations.
With my background in assistance, customer contact, and business administration, I work in a service-oriented, solution-driven, and professional manner. I think ahead, work independently, and provide support where operational relief and structured implementation are needed.
My focus areas are Business Support, Office Management, Customer Support, Backoffice, as well as administrative and organizational support with added value.
German
Native or bilingual
Italian
Native or bilingual
English
Fluent
French
Conversational
Spanish
Basic
Schweizerdeutsch
Native or bilingual
Remote only
Primarily works remotely
Experience
- Corner Banca SACUSTOMER SERVICE SPECIALISTJune 2025 - Today (1 year)Lugano, SwitzerlandConsultation and support of customers in German, Italian, English, and French. Telephone customer communication and close collaboration with internal departments.
- foxdot GmbHPROJECT SPECIALISTAugust 2024 - February 2025 (6 months)Munich, GermanySupport of management in operational day-to-day business and strategic decisions. Creation and maintenance of presentations, minutes, and decision-making documents. Analysis and evaluation of digital tools and AI-based solutions for efficiency improvement. General office management and administrative process maintenance. Legal Support.
- Ebenbuild GmbHTEAM ASSISTANTFebruary 2023 - April 2024 (1 year and 2 months)Munich, GermanyAdministrative and organizational support for management and the team. Management of personnel and company data as well as onboarding of new employees. Support with financial accounting and administration of public funding. Coordination of internal meetings, business trips, and events.
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Education
- Bachelor of Science SUPSI in Business Administration with Major in Digital BusinessFFHS Fernfachhochschule Schweiz2025Betriebsökonomie, Digital Business
- Commercial Apprenticeshipbillerbeck Schweiz AG2010Kaufmännische Lehre