About Valentin
French
Native or bilingual
English
Fluent
Experience
- Uber Eats FranceKey Account Manager — Loire-AtlantiqueTECHMarch 2024 - Today (2 years and 5 months)Nantes, FranceManagement and development of a portfolio of partner restaurants in Loire-Atlantique.Tasks:→ Strategic advice on visibility, pricing, and in-app promotions→ Analysis of restaurant performance and optimization recommendations→ Negotiation and retention of key partners→ Management of Uber Eats Ads advertising campaignsSkills: B2B commercial consulting, local marketing strategy, data analysis, negotiation, customer relations.Relevant skills:Commercial consulting · Local marketing · Negotiation ·Data analysis · B2B customer relations
- UBERCourier Operations Representative - Uber Eats - Nantes / Rennes / Angers HubTECHSeptember 2022 - March 2024 (1 year and 6 months)Nantes, FranceResponsible for delivery operations for the Uber Eats hub covering Nantes, Rennes, and Angers — three of the key markets in Western France.Main tasks:→ Management of delivery KPIs (punctuality, completion rate, customer satisfaction) and implementation of corrective action plans→ Management of the courier partner network across 3 cities: onboarding, training, field support→ Deployment of local initiatives to improve performance and business growth→ Coordination with restaurant, support, and marketing teamsSkills: project management, data analysis, partner negotiation, B2B communication, multi-site management.This role gave me a fine understanding of the challenges faced by local SMEs in a competitive digital market — useful today for supporting entrepreneurs in their online strategy.
- EshopCreativebusiness developerCONSULTING AND AUDITSJune 2021 - November 2021 (6 months)Nantes, FranceThe tasks:Meet with commercial networks/franchise professionalsPresent EshopCreative's servicesAdvise and convince networks that EshopCreative is THE solution to their organizational challengesEnsure training of new clients on our service and guarantee them an incredible user experience.
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Education
- MASTER IN BUSINESS MANAGEMENT AND STRATEGY - development and improvement of company performanceFormasup campusDeux années pour professionnaliser le métier de dirigeant, apprendre à développer des stratégies, maitriser l’avenir de l’entreprise en création ou préparer efficacement la transmission. Réaliser un audit et proposer des orientations stratégiques - Analyser les activités de l’entreprise - Contrôler et piloter les résultats - Structurer et mettre en oeuvre une politique commerciale et promotionnelle - Etablir un plan de développement de partenariat - Analyser les problématiques de management d’une entreprise - Développer une politique de gestion des Ressources Humaines
Certifications
- InboundHubSpot Academy2021
- Learn to create a website in HTML5 and CSS3openclassrooms2021