Freelancer profile translated to English.
Back to original languageAbout Valentine
With a Master's degree and 13 years of experience as a Back Office Manager, I have a strong command of the administrative and commercial aspects of order processing. My adaptability, autonomy, and diligence have enabled me to work in companies of various sectors and sizes (from associations to the BOLLORE group). I also handle more varied tasks such as administrative management of training courses (registrations, agreements, invitations, invoicing). I also respond to numerous tenders in France and internationally for one of my clients.
French
Native or bilingual
English
Native or bilingual
Spanish
Fluent
Remote only
Primarily works remotely
Experience
- DALODIERE ConsultingBack Office and Customer Service ConsultantCONSULTING AND AUDITSOctober 2021 - Today (4 years and 8 months)Labruguière, France• Monitoring of all national and international projects, in collaboration with study and billing engineers (classic or platforms like Chorus, Cegedim etc...)• Administrative management of Tenders (national and international): paper version or submission on dedicated platforms (PLACE, GIZ, ATLAS)• Administrative management of the Training Department: information, registrations, agreements, invitations, sending materials with follow-up, ordering catering, invoicing• Monitoring and management of members: registration, invoicing, and membership fee reminders
- CITEPABack Office / Customer Service Manager - Business DepartmentCONSULTING AND AUDITSApril 2019 - October 2021 (2 years and 6 months)Île-de-France, France• Monitoring of all national and international projects, in collaboration with study and billing engineers (classic or platforms like Chorus, Cegedim etc...)• Administrative management of Tenders (national and international): paper version or submission on dedicated platforms (PLACE, GIZ, ATLAS)• Administrative management of the Training Department: information, registrations, agreements, invitations, sending materials with follow-up, ordering catering, invoicing• Monitoring and management of members: registration, invoicing, and membership fee reminders• HR Department: management of employee absences, opening of provident and mutual insurance contracts, implementation and management of a new lunch card system, administrative management and updating of savings agreements• Acting as a substitute for logistics and reception: restocking of supplies and food provisions, telephone and in-person reception, mail handling.
- IMPRIMERIE NATIONALE S.A.Back Office ManagerTECHJuly 2018 - January 2019 (6 months)Île-de-France, France• Management of the entity dedicated to biometrics: order registration, invoicing based on milestone completion(clients: various French and foreign administrations)• Order portfolio monitoring• Revenue reporting• Management of administrative document production orders, from registration to invoicing• Relations with the factory, subcontractors, and project managers
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Education
- Master 2 in Foreign Languages and International Exchange, International BusinessUniversity of Cergy-Pontoise2011Master 2 Langues étrangères et Echanges internationaux, Commerce international