Valentin Dedies

Independent consultant and trainer in customer relations and telesales, I support companies in improving their commercial performance over the phone.

Coming from the field, I have been a telesales representative for several years, with experience at Selectra (one of the largest comparison sites on the market) as well as at Papernest, a major player and direct competitor. These experiences have allowed me to evolve in environments with high demands for commercial performance and quality.

I have achieved excellent personal sales results and have also trained and coached many new sales representatives, ensuring their onboarding, the transmission of sales techniques, and monitoring their skill development.

I provide services for:

- Telesales missions,

- Sales training missions,

- Coaching new employees,

- Creation or optimization of call scripts,

- Improvement of sales pitch and conversion rates.

Patient, attentive, and results-oriented, I put my field expertise at the service of your teams to train high-performing and effective sales representatives over the phone.