Freelancer profile translated to English.

Description

Experienced customer advisor with a focus on sustainable customer relationships. I offer tailor-made solutions in debt collection and customer relations, reliably guide you through the entire process, and ensure your goals are achieved. Let's work together and achieve sustainable success!

Languages

German
Native or bilingual
English
Conversational
Italian
Basic
French
Fluent

Workplace preferences

Can work on-site

Zürich (up to 50km)

inkassolution AG
Clerk/Customer Advisor/Legal Advisor
LEGAL
July 2021 - July 2024 (3 years)
Zug, Switzerland
I worked in debt collection, maintaining contact with debtors to keep the dialogue open and restore trust between creditor and debtor. I was the central point of contact for our clients, provided legal advice, managed their cases, and prepared relevant requests and legal letters.
Olmero AG
Junior Key Account Manager
TELECOMMUNICATIONS
July 2024 - April 2025 (9 months)
Zürich, Switzerland
As a Junior Account Manager, I was responsible for managing and building customer relationships, preparing offers, coordinating inquiries, and ensuring that projects were implemented smoothly and to the satisfaction of the clients.