Freelancer profile translated to English.

Description

I am an International Business student with experience in customer service, administrative support, and document management. I have collaborated with public institutions such as the Undersecretariat of Ports and with international brands like McDonald's, where I developed key skills in organization, effective communication, and proficiency with tools like Excel and Canva.

I specialize in remote administrative tasks, database organization, document writing, email or chat support, and agenda management.

I am currently seeking to collaborate with companies that value efficiency, proactivity, and attention to detail. I am open to flexible, remote, and Spanish-speaking projects, with availability during European hours.

Industry field of expertise

Languages

Spanish
Native or bilingual
Catalan
Fluent
English
Basic

Workplace preferences

Remote only

Primarily works remotely

McDonald's
Customer Service Representative
October 2022 - February 2023 (4 months)
Mall del Sol, Guayaquil, GY, Ecuador
• Direct customer service, order management, and complaint resolution.
• Teamwork in a high-demand environment.
• Development of communication and time management skills.
Subsecretaría de Puertos y Transporte Marítimo y Fluvial
Administrative Assistant
January 2024 - March 2024 (2 months)
• Registration and preparation of enrollment records in Excel for port land personnel.
• Organization of physical and digital files.
• Documentary support for internal administrative control processes.