Freelancer profile translated to English.
Back to original languageAbout Valdeze Maiwa
Looking for a reliable freelancer to improve your digital communication, produce clear and effective content, and provide professional remote customer support?
I can help you with web writing, copywriting, and customer relationship management, with a results-oriented and customer satisfaction approach.
With a degree in Digital Communication, I help SMEs, startups, and entrepreneurs to:
- Strengthen their online visibility through structured and engaging web content
- Improve customer experience with responsive and organized customer support
- Save time by outsourcing communication and customer relations tasks
What I can do for you:
- Web writing: blog posts, website pages, informative content
- Copywriting: emails, promotional content, marketing texts
- Content optimization (clarity, readability, SEO basics)
- Customer support: email, chat, customer follow-up, request management
- Digital content management and updates
My added value:
✔ Clear and professional communication
✔ Excellent organization and respect for deadlines
✔ Autonomy and ease in remote work
✔ Dual skill in writing + customer support
✔ Bilingual French / English, ideal for international clientele
Types of projects I usually handle:
- One-off or recurring web writing assignments
- Creation and optimization of marketing content
- Remote customer support for SMEs and startups
- Short testing missions or collaborations over several weeks
Available for remote work
Responsive and attentive to your needs
Goal: a simple, effective, and lasting collaboration
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Aleph Consultancy FZ LLCWeb writerE-COMMERCEApril 2024 - September 2024 (5 months)Dubaï, United Arab EmiratesWriting marketing and digital content for communication campaigns, in remote collaboration with the marketing team.Main tasks:- Writing web and marketing content (promotional texts, digital content)- Creating engaging content aligned with business objectives- Participation in content strategy- Content optimization (clarity, performance, SEO basics)- Analysis of content performance and improvement proposals- Collaborative remote work with the marketing team
- Brandy CommunicationCommercial AssistantMarch 2020 - August 2022 (2 years and 5 months)• - Managed customer inquiries and order processing• - Maintained client databases and records• - Followed up on customer requests and payments
- SitracelBrand Hostess / Customer Service AssistantJuly 2019 - January 2020 (6 months)• - Assisted customers and responded to inquiries• - Supported promotional activities and positive customer experience
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Education
- Digital Communicationinstitut universitaire des grandes ecoles des tropiques2023Cette formation m’a permis d’acquérir une vision stratégique et opérationnelle de la communication en ligne, de la création de contenu à l’analyse des performances. dont: -Stratégie de communication digitale -Social Media Management -Content Marketing & Copywriting -Référencement (SEO & SEA) - Analyse & Performance -Création visuelle & outils digitaux