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Vaiana L.VL

Vaiana L.

Project Manager | Operations

€180/day
4 projects
Madrid, ES
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Vaiana

I work at the intersection of operations, product, and strategy, helping teams build and scale services that truly work in the real world.

My role is to make things happen: I coordinate multidisciplinary teams, drive product launches, resolve operational blockers, and connect areas like technology, finance, compliance, and partners to ensure everything flows smoothly. I am that connecting point that keeps teams aligned and projects moving with rhythm and coherence.

I previously worked as a consultant in sectors such as banking, energy, insurance, and retail, helping companies shape new ideas and bring them to market. From defining strategies and positioning to supporting execution, always with a practical, results-oriented mindset.

I also have experience in marketing and communication, having collaborated in spokesperson and media management during key events, preparing messages and interviews.

All of this has given me a very operational and problem-solving mindset: combining structure with creativity, and strategy with action.
  • French

    Native or bilingual

  • English

    Fluent

  • Indonesian

    Fluent

Remote only
Primarily works remotely

Experience

  • Sendity
    Head of Product and Operations
    September 2021 - Today (4 years and 11 months)
    • Cross-functional coordination: I serve as the link between teams, removing blockers and streamlining workflows to keep product, marketing, compliance, and finance moving in sync.
    • Product strategy & execution: I lead the planning and follow-up of product launches, supervise developers, and ensure that product updates align with company priorities and user needs.
    • Stakeholder & partner management: I act as the main point of contact for most of our external partners, from payout networks and aggregators to banking providers and vendors.
    • Finance & payments oversight: I supervise the finance and accounting workflows, ensuring timely settlements and full alignment between operations, treasury, and finance.
    • Process optimization: I continually identify and implement improvements in internal operations, compliance flows, and platform performance.
  • GELT
    COO
    June 2021 - May 2024 (2 years and 11 months)
    In charge of managing the growth of Gelt Giro in terms of:
    • Product growth
    • Product definition and strategy
    • Building a team to escalate
    • Control of budgeting and expenses
    • In charge of product launch, testing & optimization
    • Finding partners and creating business connections to grow the product
  • Gelt Giro
    Head Of Marketing
    April 2020 - September 2021 (1 year and 5 months)
    In charge of the digital strategy and online marketing of Gelt Giro, one of the main services within the GELT Ecosystem.

Reviews

5.0

Out of 4 ratings

CarmenC

Carmen

Malt Community SL

Reviewed on 1/25/2019

We are very satisfied with the work done by Vaiana (investment in social media ads - remarketing actions).
CarmenC

Carmen

Malt Community SL

Reviewed on 10/31/2018

We are very satisfied with the digital marketing training (SEM - Retargeting Campaigns) provided by Vaiana.

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Education

  • Grado en Marketing Bilingüe
    Universidad Rey Juan Carlos
    2018

Skill set

Categories