You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Usman AhmedUA

Usman Ahmed

Commercial Assistant / Backoffice Support Remote

€360/day
Frankfurt am Main, DE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Usman

I support companies and the self-employed as a commercial assistant in the back office, ensuring clear structures, reliable processes, and noticeable relief in daily operations.

My focus is on administrative support, data and document management, as well as maintaining Excel lists and reports. I work independently, meticulously, and discreetly – especially on tasks where accuracy and reliability are crucial.

Typical projects:

Commercial Assistant & Backoffice Support (remote)

Data preparation and Excel lists

Document organization and filing structures

Administrative support for projects and teams

The results of my work are clear structures, reliable processes, and professional collaboration.
  • German

    Native or bilingual

  • English

    Conversational

  • Urdu

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Eberspächer Heizung Vertriebs-GmbH & Co. KG,
    Sales Assistant
    AUTOMOBILE
    January 2023 - September 2024 (1 year and 8 months)
    Liederbach am Taunus, HE, Germany
    • • Handling and coordination of sales-oriented administrative tasks
    • • Recording and preparation of sales-relevant performance indicators and standard reports
    • • Preparation of customer appointments
    • • Planning, coordination, and execution of CRM-based sales and customer activities
    • • Preparation for and participation in monthly sales meetings
    • • "1st level support" for the operational sales team, consisting of Key Account Managers and field staff
    • • Organization of the annual trade fair
    Commercial Assistant Microsoft Excel & Data Preparation Administrative Support Customer Relationship Management (CRM) Pivot Tables
  • Samsung Electronics,
    Sales Operator
    TECH
    September 2020 - February 2022 (1 year and 5 months)
    65760 Eschborn, Germany
    In my role as a Sales Operator at Samsung, I was the central point of contact between customers, the sales force, and internal specialist departments. I supported daily operational business through the structured processing of orders, complaints, and returns, ensuring that all processes were handled correctly, completely, and on time.

    A significant part of my work involved checking, recording, and tracking order statuses, feedback, and open issues. I also regularly created reports and analyses to provide transparency for sales and management. Through my meticulous and reliable work, I contributed to stabilizing processes and ensuring efficient collaboration among stakeholders.
    Commercial Assistant Order Processing Order Management Reporting & Analysis Complaint Processing
  • Winkle GmbH & Co. KG,
    Qualified Commercial Employee
    February 2015 - August 2020 (5 years and 6 months)
    Benningen, BW, Germany
    • • Order processing
    • • Comprehensive processing of complaints and warranty cases
    • • Creation of order confirmations, delivery notes, and invoices
    • • Telephone and in-person consultation on products and prices
    • • Direct sales of goods to end customers and creation of offers

Recommendations

Be the first to recommend Usman

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Further training to become a Business Administrator (IHK) and career orientation
    German eLearning Study Institute
    2026
    Weiterbildung zum Wirtschaftsfachwirt (IHK) und berufliche Orientierung
  • Commercial Vocational College Academy for Communication
    2010

Skill set

Categories