Description

I am a Senior Technical Programme Leader with over 15 years of experience delivering complex, large-scale technology programmes across global, matrixed organisations. My career has focused on leading enterprise infrastructure, platform, and workplace technology transformations that enable operational excellence, scalability, and business growth.

I specialise in translating strategic business objectives into executable delivery roadmaps, ensuring alignment across engineering, operations, security, product, and vendor teams. I have extensive experience managing distributed global teams and multi-million-pound programme portfolios, consistently driving delivery predictability, governance, and measurable outcomes.

Throughout my career, I have led end-to-end delivery of enterprise programmes across EMEA and global regions, supporting large-scale environments with 100+ locations. I bring deep expertise in programme governance, risk and dependency management, Agile and hybrid delivery methodologies (Scrum, Kanban, Waterfall), and executive stakeholder engagement.

My background includes strong technical foundations in enterprise infrastructure, cloud technologies (AWS), networking, and IT service delivery, combined with a strong focus on operational resilience and continuous improvement. I also have extensive experience working with vendors, procurement, and finance teams to ensure effective budget management and programme execution.

I am passionate about building high-performing teams, improving delivery maturity, and enabling organisations to scale through robust technology foundations and well-governed transformation programmes.

Industry field of expertise

Languages

English
Native or bilingual
Urdu
Native or bilingual

Workplace preferences

Can work on-site

Edinburgh (up to 50km), Glasgow (up to 50km)

Amazon
Technical Program Manager (Global Managed Services)
January 2025 - February 2026 (1 year and 1 month)
• • Led global IT infrastructure and workplace technology programmes, aligning delivery strategy with business priorities across multiple regions
• • Directed a global team of 45+ Technical Program Managers, improving execution quality, delivery predictability, and cross-region consistency
• • Owned programme governance, implementing structured reporting, risk management, and delivery controls to improve visibility and predictability.
• • Managed programme portfolios of $14–18M (CAPEX & OPEX), delivering cost efficiencies through vendor optimisation and improved financial forecasting
• • Drove cross-functional coordination across engineering, operations, procurement, and vendor teams to resolve dependencies and accelerate delivery.
• • Improved delivery consistency, reducing deployment issues by ~20% across global infrastructure programmes
Technical project management infrastructure project manager
Amazon
Manager – Technical Program Management (EMEA)
December 2021 - January 2025 (3 years and 1 month)
• • Led delivery of infrastructure and workplace technology programmes across EMEA.
• • Managed and developed a team of 10 Technical Program Managers, focusing on coaching, career development, and performance improvement across a regional portfolio spanning 130+ offices in 36 countries.
• • Fostered a high-performance culture through mentoring, feedback, and recognition, improving team retention and internal progression
• • Standardised design, deployment, and delivery practices in collaboration with Real Estate, Facilities, and Security, improving consistency and scalability
• • Acted as the primary escalation point for complex programme and operational challenges, resolving risks and dependencies to maintain delivery momentum.
• • Owned regional budgets, resource planning, and cost control, optimising spend while ensuring delivery within timelines and quality expectations.
Technical project management Team management
Amazon
Technical Program Manager (EMEA)
May 2019 - December 2021 (2 years and 7 months)
• • Delivered infrastructure readiness enabling timely business operations and site launches across EMEA, ensuring timely deployment and operational readiness.
• • Coordinated cross-functional teams to deliver network, AV, and workplace technology solutions.
• • Led lifecycle upgrade programmes across network and infrastructure components to maintain service reliability.
• • Supported AWS infrastructure expansion across the UK, Ireland, and Nordic regions.
infrastructure project manager