Freelancer profile translated to English.
Back to original languageAbout Ulrike
German
Native or bilingual
English
Conversational
Can work on-site
Hamburg (up to 50km)
Experience
- NORDENERGIE (Lother GmbH)Sales Manager & Business DevelopmentENERGY AND UTILITIESMarch 2025 - Today (1 year and 3 months)Hamburg, Germany
In many companies, structures have grown organically. They work as long as 'everything stays the same,' but change and scaling are difficult.
By organizing established structures and establishing clear, logical processes, the sales approach was realigned from the ground up.
KEY RESULTS & TASKS:
# Culture Building: Fostering team cohesion and establishing an appreciative performance culture.
# Process Optimization: Implementing industry software into the existing sales architecture. Reducing quote creation time by 85% (from 4 hours to < 30 minutes).
# Change Management: Developing technical experts into confident consultants through targeted empowerment and coaching.
# Structural Maturity: Sharpening responsibilities and role definitions to optimize interdepartmental interfaces.
# # Strategic Agility: Continuous course correction and strategy adjustment in close cooperation with management to ensure a future-proof foundation. - Selbständig I Ulrike RossProject Management / Sales & Customer ProjectsOctober 2009 - Today (16 years and 8 months)
Accompanying companies in critical growth phases
Project Excerpt
# Scaling the service landscape - growth support / Industry: IT Services
# Building & strategic realignment of the sales organization / Industry: Energy
# Quality Rollout & Sales Standards (D2D Sales) / Industry: Telecommunications
# Building Quality Management & Certification Processes / Industry: Agency (Services)
# # Standardization of Customer Experience (20 branches) / Industry: Retail - BANKETTprofiSoftware Consultant & Process DesignSOFTWARE PUBLISHINGMarch 2007 - October 2009 (2 years and 7 months)Digitalization & Standardization: Conception and implementation of efficient sales workflows for over 30 existing customers to reduce manual effort.Process Optimization: Analysis of existing sales structures and transfer into scalable, digital standards within the software environment.Consulting: Conducting workshops and training for key users to ensure high acceptance of the new processes.
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Education
- Change Management(Certificate)2013Change-Management
- Business Administrator (Business Diploma)2013Betriebswirt (Wirtschafts-Diplom)