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Udo P.UP

Udo P.

Telemarketing Professional, Sales, Telephone Trainer

€2,500/day
Berlin, DE
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Udo

Do you want to create new units / workplaces for telephone work from 2 – 20 – 200 – … employees. Starting from the strategy, through room selection, technology, personnel [incl. training and further education as well as managers] etc. and until this unit operates independently. Or do you want to optimize existing units / workplaces. In both cases, I am at your side as a telemarketing expert with advice and support. And, if neither is an option, we are happy to take over your telemarketing project [telephone acquisition of new customers, post-trade fair calls, telephone surveys, telephone customer service, ...]
  • German

    Native or bilingual

Can work on-site
Berlin (up to 50km)

Experience

  • Mit eigenem Unternehmen tätig auf den Gebieten:
    Telemarketing - Management Consulting/CRM/Communication - Focus: Telephone Workplaces
    January 1999 - Today (27 years and 7 months)
    Active in telemarketing / telephone communication since 1992. Still active in this field with my own company today.
    Telemarketing Customer Relationship Management (CRM) Communication
  • der @strotel GmbH,
    Call Center Manager
    January 1997 - January 1998 (1 year)
    Berlin, Germany
    Telephone and Internet Marketing, Berlin
  • DIATEL DIREKT
    Supervisor
    BANKING AND INSURANCE
    January 1995 - January 1997 (2 years)
    Berlin, Germany

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Education

  • Diploma degree in CRM Specialist, Fundamentals, strategic & operative CRM,
    European Business and Management Academy,
    2004
    Diplomstudium CRM-Fachspezialist, Grundlagen, strategisches & operatives CRM,
  • Andragogy training, Methodological competence in adult education,
    IHK Education Center Potsdam,
    2003
    Andragogik Ausbildung, Methodenkompetenz in der Erwachsenenbildung,

Skill set

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