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Tyssia M.TM

Tyssia M.

Customer Relations Officer

€150/day
Lyon, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Tyssia

Remote customer relations specialist, I combine empathy and listening skills to transform every interaction into a positive experience, while building trust.


#Email Management #Call Management #Live Chat #Social Media Management



#Writing #Remote Work #Customer Service



#Canvas #Zendesk #Customer Support



#Customer Loyalty
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Veolia
    Customer Relations Officer
    ENVIRONMENTAL
    February 2023 - Today (3 years and 4 months)
    Lyon, France
    Customer relations officer and planner

    A company expert in supporting French cities and industries in the management, optimization, and valorization of their water, material, and energy resources.
    Call Management Back Office Email Management Project Planning Oral Fluency
  • DARTY
    Technical Assistant
    RETAIL (SMALL BUSINESS)
    October 2022 - January 2023 (3 months)
    69760 Limonest, France
    Technical Assistant

    Chain of stores specializing in home appliances as well as computer and audiovisual equipment.
    Technical Assistance Interpersonal Skills Directiveness IT
  • The Clearway Group Ltd
    Order Manager
    PUBLIC SAFETY
    August 2022 - November 2022 (3 months)
    Lyon, France
    Specialists in the protection & management of property, Combining technology, experience and expertise
    Logistics Management Order Management Organization Oral Fluency Email Management Call Management

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Education

  • L3, Business Communication
    National Center for Distance Learning of Madagascar - CNTEMAD
    2017
    L3, Communication d'entreprise
  • Mandarin
    MEILI MADAGASCAR
    2019
    Mandarin

Skill set (27)

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