Txoov Kav Yang

- Level 2 Support (Windows 10, Password Management, adding rights via Active Directory)

• - Workstation Incidents (Application / Functional / Hardware)

• - iPhone Configuration with Outlook Email

• - Request Processing (Screen, Workstation, Moving…)

• - VIP User Management (adding and unlocking accounts)

• - Workstation Imaging

• - Stock Management

• - Network (Problem Detection / Patching / VLAN Modification)

• - Supervision and administration of Banking domain applications, systems, and batches (Windows Server, Linux, Unix, VMWare, Exadata, ESB, Mainframe, Bigdata, Expert System)

• - Administration and development of IP-LABEL scenarios (~85 scenarios)

• - MVS environment operations (Mainframe, TSO, CICS, BETA, BBI)

• - Eyevis supervision wall administration

• - Supervision / Operations: (Nagvis/Nagios, Evertest, IP-LABEL, Dynatrace, Quicksign, Linkbynet, ELK)

• - On-call during Renault OPO

• - Enrichment of the knowledge base for technicians/users

• - Level 2 Support (Windows 7/10, Token/Activcard Management, Password Management, Certificates)

• - Workstation Incidents (Application / Functional / Hardware)

• - iPhone Configuration with Outlook Email

• - Request Processing (Screen, Workstation, Moving…)

• - VIP User Management

• - Videoconferencing + ClickShare

• - Auditorium Configuration (Mixing desk, lighting, and monitoring)

• - Workstation Imaging

• - Stock Management

• - Network (Problem Detection / Patching / VLAN Modification)