Freelancer profile translated to English.

Description

With 10 years of experience in sales administration and business development, I support companies in optimizing their sales cycle, from order processing to customer recovery.

I intervene in particular on:

— the implementation and monitoring of ADV processes (invoicing, compliance, customer account management)

— debt collection and reduction of unpaid bills

— configuration and use of CRM/ERP tools (Sage, Odoo, 8sens)

— creation of dashboards and sales reporting (advanced Excel)

— coaching and structuring of field sales teams

I notably managed customer debt collection and invoicing compliance at EDL Groupe, and developed a GMS/CHR customer portfolio with rigorous KPI monitoring.

Rigorous, results-oriented, and accustomed to working independently, I quickly adapt to the tools and processes of each company. Available for one-off or recurring missions, remotely.

Industry field of expertise

Languages

French
Fluent

Workplace preferences

Remote only

Primarily works remotely

EDL Groupe
Sales Administrator (ADV) Supervisor
RETAIL (LARGE RETAILERS)
January 2026 - May 2026 (4 months)
Tananarive, Madagascar
Strategic and operational management of customer debt collection.
• •
• •
• • Rigorous control and verification of invoice compliance. Creation, configuration, and updating of customer accounts within the system. Monitoring service quality, performance analysis, and activity reporting.
Customer Debt Collection Unpaid Bills Management Customer Portfolio Development Sales Reporting Invoicing Management
HAVAMAD
Sales Administrator & Commercial Support
August 2023 - December 2025 (2 years and 4 months)
Development of commercial contracts and logistical organization for trade fairs and exhibitions. Active development of the customer portfolio and dedicated management of key accounts (GMS, CHR). Rigorous monitoring of key performance indicators (KPIs), sales activity reporting, and facilitation of sales meetings. Management, coaching, and operational supervision of the field sales force.
COMDATA
Customer Accountant & ADV
E-COMMERCE
January 2022 - January 2023 (1 year)
Recording and monitoring of customer accounting operations.
• •
• • Full processing of orders and rigorous follow-up of recovery actions.