Tsiahina Randrian

👋 Hello all entrepreneurs, e-merchants, and SME managers!

Are you drowning in customer emails? Do your databases need a good cleanup? Is managing your subscriptions or financial disputes taking up too much of your time?

I help European companies delegate their customer relations and secure their back-office operations without the burden of full-time hiring. 🚀

🛠️ My Areas of Expertise & Tools:

✉️ Customer Support & After-Sales Service (Zendesk): Managing your email flows, responding to complaints, creating macros, and personalized assistance to boost your customer satisfaction.

💳 Financial Monitoring (Stripe): Rigorous management of your subscriptions, processing refunds, and resolving payment disputes (chargebacks).

📊 Databases & Processes (Notion): Data entry, cleaning, and structuring of your customer/product data.

🤝 Why work with me?

Technical Expertise: I master critical tools for startups and e-commerce (Zendesk, Stripe, Notion) for immediate autonomy.

Flexibility & Adapted Formats: I offer a regular daily presence with flexible packages of 2 or 3 hours per day (Monday to Friday), on an hourly basis or monthly package.

Reliability & Security: Your customers receive quick and professional responses, and your financial flows are completely secure.

💼 Are you lacking time to manage your daily operations? Are your teams overworked?

📩 Let's chat via private message to review your objectives or contact me directly on my profile!

👉 A big thank you to my network for the shares, likes, or connections! 🙏