Tristan H.

Within the Alptis Group DSSI service center: Commercial and contractual negotiation with service providers. Business and strategic exchange relationship management. Needs qualification and proposal of adapted solutions. Tender management and negotiation conduct. Selection and validation of IT partners. Service monitoring and stakeholder satisfaction. Steering of Steering Committees and coordination of exchanges. Market watch and identification of new partners. Autonomous management of multiple stakeholders. Operational and contractual monitoring of services.

Closing of high value-added B2B services. Conducting commercial meetings with decision-makers. Needs qualification and identification of decision-making levers. Negotiation and closing of sales. Objection handling and support until signature. Development and loyalty of a client portfolio. Client relationship monitoring and consultant support. Commercial pipeline management and CRM reporting (BoondManager).

Sales team management. Performance and sales objectives steering. Sales and closing techniques training. Customer relationship and dispute management. Commercial monitoring and reporting via Power BI. Operational and administrative management of the activity. Inventory management and field coordination.