Freelancer profile translated to English.

Description

My name is Treacy, I'm 35 years old, and I've been in the field for over 15 years.

I've worked in all types of businesses, in France, Mallorca, and even New York. At every step, I've always had the same strength: offering impeccable service.

Whether it's customer relations, organization, or sales, as an experienced salesperson, I've always been recognized for my rigor, professionalism, and attention to detail.

Crisp shirt, impeccable posture, polished speech: for me, customer service is a complete experience.

I spent 6 years in a multinational company, where I actively contributed to improving customer satisfaction levels and Google reviews.

Today, with Treacy Evolution, I help entrepreneurs, managers, and business owners regain control, serenity, and satisfied customers.

My role?

👉 See what you no longer see

👉 Bring you concrete solutions

👉 Help you raise your service level, and that of your team

My goal: reveal the best in your business.

📩 If you feel you need a helping hand: let's talk.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Conversational
Dutch
Basic
Italian
Basic

Workplace preferences

Remote only

Primarily works remotely

Sixt
Sales Agent
AUTOMOBILE
May 2019 - Today (7 years and 2 months)
Mauguio, France
Manage the administrative and logistical follow-up of the agency.
-Offer a tailored solution to each client.
-Sell additional products and services.
-Provide an exceptional customer experience.
-Advise prestigious international clients.
- Manage a fleet of high-end vehicles for private and business clients at Airport & SNCF Station branches.
- Fleet Management (maintenance tracking).
• Sales of extras and commercial services.
- Update client portfolio, create Sixt accounts.
- Quotes/reservations.
- Check-in/Check-out.
- Occasional vehicle preparation.
- Vehicle delivery/pickup/transfer.
-Sales lead
- Client loyalty
- VIP & 5-star service.
- Welcome international clients.
-BtoB
-BtoC
Foreign Languages Communication Lead Generation Customer Loyalty Sales Negotiation B2B B2C B2B Prospecting Business Development Listening Skills Kindness Empathetic Listening Active Listening Listening and Communication Video Conferencing Enjoying Challenges Resilience Under Pressure Needs Assessment Objection Handling Finding Solutions Upselling Customer Experience Fleet Management Lead Update and Follow-up Quotation and Invoicing VIP Service Customer Analysis and Segmentation
LMP SANTÉ
Nutrition Coach - Phytotherapy
September 2018 - April 2019 (8 months)
Montpellier, France
Saleswoman in Phytotherapy
Reception and handling of incoming calls.
Responsible for a client portfolio.
Telephone prospecting.
Presentation of product features and benefits using promotional offers
Proposal and negotiation of commercial offers and services
Customer loyalty and additional sales
Follow-up of the nutritional journey.
Phytotherapy advice.
Prospection BtoB Lead Management Customer Loyalty Inventory Management Telephone Prospecting Sales Prospecting Sales Negotiation Individual Coaching Life Coaching Business Development Needs Analysis Listening Skills Kindness Wellness Coaching Objection Handling Client Follow-up Sales Retail Corporate Strategy Phytotherapy
La cure gourmande
Shop Sales Assistant
RETAIL (LARGE RETAILERS)
March 2015 - August 2017 (2 years and 6 months)
Sète, France
-Permanent Sales Assistant (Trilingual) specializing in food products.
-Welcoming Japanese Financial Partners.
-Welcoming local and international clients.
-Autonomous work within the boutique.
-Sales reporting.
-Payment tracking.
-Achieving objectives.
Communication Strategy Communication Customer Loyalty B2B Prospecting Sales Prospecting Product Demonstration Enjoying Challenges Customer Needs Analysis Merchandising Customer Service Sales Objective Management Foreign Languages Resilience Under Pressure Professional Coaching