Toufik C.

Project Manager for the deployment of an international credit origination application in an English-speaking environment, with multi-site coordination and intercultural collaboration.

 Identification and formalization of functional and technical needs for subsidiaries in Africa (Senegal, Mali, Burkina Faso, Nigeria, Madagascar, DRC, Ivory Coast).

 Organization and facilitation of collaborative workshops with various stakeholders (end-users, local decision-makers, IT team).

 Implementation of workflows on Miro for loan application management

 Definition of the loan application lifecycle

 Participation in the design of intuitive user interfaces to ensure optimal and user-centered navigation (UX-UI).

 Writing of functional specifications for the application

 Facilitation of strategic discussions to align project objectives with subsidiary expectations.

 Data mapping and reconciliation. Creation of the data dictionary

 Coordination of development teams in India: tracking deliverables, meeting deadlines, and managing technical iterations.

 Planning and execution of the testing strategy: test case design, anomaly tracking, and fix validation.

 Design and deployment of steering tools for precise progress monitoring (dashboards, KPIs, reporting).

 Risk identification

Functional Domain: Microfinance, Credit origination

Technical Environment: LOS, CBS, Excel, Access, AI

Project Manager in charge of managing several strategic projects within the Collection Department, involving international stakeholders and steering in English.

 Management of complex projects such as NDoD, REC Migration, and Settlement.

 Formalization of objectives, deliverables, and critical milestones

 Functional support for amicable and litigation collection departments

 Regular preparation and facilitation of steering and project committees to align all stakeholders.

 Writing of functional specifications

 Supervision of technical teams based in India, with a focus on quality and timely delivery.

 Creation of specific monitoring tools for better visibility of project KPIs.

 Change management

Project Manager on the NDOD project: Global steering of a strategic international project aimed at redefining the criteria for default (New Definition of Default), in collaboration with international subsidiaries and entities.

 Formalization of strategic objectives and alignment with regulatory requirements.

 Global coordination including IRBA subsidiaries (Germany, Italy, Scandinavia) and Standard subsidiaries (11 subsidiaries worldwide).

 Development of governance to ensure rigorous monitoring of objectives.

 Regular interaction with the group and general inspection to ensure compliance.

 Personalized support for entities in implementing new standards.

 Organization and preparation of steering and project committees.

 Collection and consolidation of budgets from various subsidiaries.

 Design and implementation of monitoring tools adapted to the program's needs.

 Risk identification and escalation of alerts to program management.

 Implementation of a detailed roadmap and rigorous schedule monitoring.