About Tony
French
Native or bilingual
Experience
- Projet freelance/indépendantOrganizational and Process Optimization ConsultantCONSULTING AND AUDITSDecember 2025 - February 2026 (2 months)Charleville-Mézières, FranceAnalysis and improvement of the organization of small businesses and freelancers.Working on concrete cases aimed at improving customer request management, structuring processes, and saving time on a daily basis.Implementation of simple and pragmatic methods adapted to field constraints, with an approach focused on operational efficiency and clarity for the client.
- freelanceAutomation Consultant and AI AgentCONSULTING AND AUDITSDecember 2025 - February 2026 (2 months)Charleville-Mézières, FranceCreation and testing of automated assistants for customer message management and request organization.Implementation of simple agents capable of:. Automatically responding to messages (email/social media). Qualifying customer requests. Structuring information for better follow-up. Saving time for entrepreneurs and artisansWork based on concrete cases, real scenarios, and field needs, with a simple approach, without technical jargon.
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Education
- Self-training in organization and process optimizationPersonal Training/Self-taught learning2025Auto-formation orientée organisation d'entreprise, amélioration des processus et efficacité opérationnelle. Apprentissage basé sur des cas concrets, des mises en situation réelles et l'étude de problématiques rencontrées par des artisans et petites entreprises.